Share
Business ProfileforFidelity Auto & Truck Sales
Current Alerts For This Business
In May 2023, BBB contacted the business regarding claims in its advertising.
Its website states "We're an A+ Rated & Accredited Better Business Bureau dealership!" According to the BBB Code of Advertising, the primary responsibility for truthful and non-deceptive advertising rests with the advertiser. BBB requested that that the business make corrections to these claims but did not receive a response.
The business states on its website that "With over 40 pre-owned vehicles on the ground from all makes, including pre-owned BMW, Mercedes-Benz, Volkswagen, Nissan, Honda and Ford, at the best prices around!" The BBB Code of Advertising states that despite an advertiser's best efforts to ascertain competitive prices, the rapidity with which prices fluctuate and the difficulty of determining prices of all sellers at all times preclude an absolute knowledge of the truth of generalized lowest price claims. Advertisers should have proper substantiation for all claims prior to dissemination; unverifiable lowest price claims should not be used. The business did not provide substantiation for this claim.
At-a-glance
Business Details
- Location of This Business
- 8410 Washington St, Chagrin Falls, OH 44023-4512
- BBB File Opened:
- 3/13/2003
- Years in Business:
- 28
- Business Started:
- 12/1/1995
- Business Incorporated:
- 9/5/1997
- Type of Entity:
- Corporation
- Alternate Business Name
- Fidelity Auto
- Fidelity Leasing & Sales
- Fidelity Auto Credit, Inc.
- Business Management
- Mr. Ray Gitiforooz, President
- Contact Information
Principal
- Mr. Ray Gitiforooz, President
Customer Contact
- Mr. Ray Gitiforooz, President
- Additional Contact Information
Fax Numbers
- (440) 708-0709Primary Fax
Email Addresses
- Primary
- (440) 708-0709
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.