This Business Is Not BBB Accredited

Westside Automotive Group

Westside Automotive Group

(330) 666-0711

Westside Automotive Group

15 years in business
9600 Brookpark Rd
Cleveland, OH 44129-6812
Additional Phone Numbers
  • (866) 551-0862
  • (780) 075-7612
  • (800) 757-6126
  • (866) 452-0792
  • (440) 255-8800
Additional Email Addresses
BBB File Opened: 07/12/2002
Business Started: 03/01/2002
Type of Entity
Business Management
  • Mr. Joseph M. Stefanini, Vice President
  • Ms. Summer Khouri, Customer Relations Manager
  • Mr. Howard Moore, Service Manager
  • Mr. George Nance, Manager
Business Category
  • Auto Dealers - New Cars
Alternate Business Names
  • Jaguar Westside
  • Landrover Westside
  • Montrose Auto Group
  • Volvo Westside
  • MAG Management Company
  • Montrose Westside Mazda
  • Montrose Volvo
  • Montrose-Westside Wholesale Outlet
  • Montrose Auto Sales & Leasing
  • March/Hodge/Lamarch Cleveland, LLC
  • Montrose-Westside Auto Campus
  • Montrose Mazda of Cleveland

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.


Advertising Review

On July 30, 2014, August 8, 2014, and again on August 21, 2014, BBB contacted this business regarding its “Pull Tab Game” sent via direct mail. The mailer asks consumers to pull back tabs to determine if they have a number that matches one of the “lucky” numbers that will win them a prize.

BBB Code of Advertising states that the composition and layout of advertisements should be such as to minimize the possibility of misunderstanding by the ... Read More

Advertising Review

On July 30, 2014 and again on August 8, 2014 the BBB contacted this company regarding their advertisement sent via direct mail stating "Auto Loan Approval 100% Guaranteed…Or we'll pay you $100 cash!"  

According to the Ohio Attorney General’s Guidelines for Motor Vehicle Advertising, words which imply that credit is available to all applicants, such as "auto loan approval 100% guaranteed", "financing for all," "no credit rejected," "we finance eve... Read More


Information involving this firm's advertising is included in this report.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Westside Automotive Group include:

  • Failure to respond to 2 complaint(s) filed against business
  • Advertising issues found by BBB

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Westside Automotive Group


Westside Automotive Group

Customer Review Rating:


Composite Score: