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Find a Location

Leikin Volvo Cars Cleveland has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLeikin Volvo Cars Cleveland

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.97/5stars

    Average of 38 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/1970

    Years in Business: 56

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Leikin Motor Companies is an automobile dealership that specializes in new and pre-owned automotive sales, service, maintenance, & body repair for all types of vehicles, as well as  Mercedes-Benz & Volvo passenger vehicles as well as Mercedes-Benz Commercial Vans and Sprinter trucks.

    Products & Services

    New Cars, Certified-Pre Owned Cars, Pre-Owned Cars, Automotive Service Center

    Business Details

    Location of This Business
    38750 Mentor Ave, Willoughby, OH 44094-7929
    BBB File Opened:
    1/1/1968
    Years in Business:
    56
    Business Started:
    1/1/1968
    Business Incorporated:
    4/21/1997
    Accredited Since:
    1/1/1970
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of ND000167 for this business, issued by Ohio Bureau of Motor Vehicles (BMV). The expiration date of this license is 3/31/2026.

    These agencies may include:

    Ohio Bureau of Motor Vehicles (BMV)

    1970 West Broad Street

    Columbus OH 43223

    (614) 752-7500

    Fax: (614) 7528410

    http://www.ohiobmv.com

    Type of Entity:
    Corporation
    Alternate Business Name
    • Mercedes-Benz of Willoughby
    • Leikin Motor Companies
    Business Management
    • Mr. Ronald Leikin, President/Owner
    • Ms. Karen Doyle, Office Manager
    • Mr. Michael Leikin, General Manager
    • Mr. Matt Morris, Director of Marketing & Communications
    Contact Information

    Principal

    • Mr. Ronald Leikin, President/Owner
    • Mr. Matt Morris, Director of Marketing & Communications

    Customer Contact

    • Mr. Matt Morris, Director of Marketing & Communications
    Additional Contact Information

    Fax Numbers

    • (440) 269-2922
      Primary Fax
    • (440) 946-4201
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/08/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    BBB Complaint against ****** ****** ******** **** of Willoughby, Ohio November 27th 2021 Signed purchase agreement and took possession of a **** ** *** **0. VIN ***************** Dealer placed a temporary tag on vehicle. Paid off loan to M************ Financial Services. Received a Lien Satisfied letter from MBFCS December 28, 2021. Temporary tag expired January 11th, 2021. No update of status from Leikin motors. Visited dealership and was issued another temporary tag by a Leikin Motors employee. I was told Dee Fisher, the business person that handles license plates and temporary tags was not In the office on that particular day. Spoke with ** ******* and did not receive useful answer or solution except to speak with *** ******* Unable to get a sensible answer from ** ****** as she appeared to talk over any concerns I mentioned. ** ****** suggested I provide more proof of my identity. “Please submit a copy of your Military ***** document”. I refused her suggestion. February 7th, 2022, I visited a Ohio Title office in Mayfield Heights, Ohio and presented them the Lien Satisfaction letter I received from MBFS. Their reply was…”This matter should be handled by Leikin Motors of Willoughby” I wrote a letter to ******* ****** and have not received a reply as of today’s date. February 8th, 2022.
    Read More

    Customer Reviews

    38 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robert C

    5 stars

    03/30/2024

    My salesperson was Kadence ******* and Kevin ******. Kevin was a great help showing us our new GLE 350. Everyone was very professional and the owner Michael L***** was very polite and helpful. I would highly recommend this dealership to everyone. This buying experience was the best one I’ve had yet for a new car.

    Local BBB

    BBB Serving Greater Cleveland

    BBB Reports On

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