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BBB Business Review

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BBB Accredited Business since

Bridgestone-Firestone (Cleveland, Ohio area locations)

Additional Locations

Phone: (800) 367-3872 Fax: (630) 259-9158 1400 Center Rd, Avon, OH 44011 http://www.bridgestone-firestone.com


Click for BBB Rating on Bridgestone-Firestone (Cleveland, Ohio area locations)

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

According to information in BBB files, this company operates a chain of more than 2,218 company-owned automotive tire and service stores throughout the United States.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bridgestone-Firestone (Cleveland, Ohio area locations) meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Bridgestone-Firestone, at its headquarters and all its company-owned locations throughout the United States and Canada, is a BBB Accredited Business. This means they support BBB's services to the public and meet BBB Accreditation standards everywhere they do business. A BBB Accredited Business since 3-15-1988. 


BBB Complaint Information

Find aggregate BBB complaint information for Bridgestone-Firestone (Cleveland, Ohio area locations). BBB of Chicago & Northern Illinois has the full report as that BBB handles all complaints for Bridgestone-Firestone (Cleveland, Ohio area locations).


Additional Information

BBB file opened: January 01, 1984 Business started: 01/01/1900 in OH Business started locally: 01/01/1983
Type of Entity

Corporation

Business Category

Tire Dealers Auto Inspection Stations Auto Repair & Service Brake Service Mufflers & Exhaust Systems Tire Retread & Repair Battery Supplies Tire Distributors & Manufacturers Battery Repairing & Rebuilding Shock Absorbers

Alternate Business Names
Expert Tire Firestone Complete Auto Care Firestone Tire and Service Center GCR Tire Center Mark Morris Tire Tire Station
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.