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BBB Business Review

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BBB Accredited Business since

One Man and a Hammer, Inc.

Phone: (440) 974-7978 Fax: (440) 367-1000 View Additional Phone Numbers 8550 East Ave., Mentor , OH 44060 View Additional Email Addresses http://www.onemanandahammer.com View Additional Web Addresses



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Description

We are an award-winning company that can handle most home renovations & remodeling requirements. Our in-house design services helps to guide our clients through the initial phases of dreams, ideas, and layouts.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that One Man and a Hammer, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for One Man and a Hammer, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on One Man and a Hammer, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 29, 2002 Business started: 01/01/1999 in OH Business incorporated 02/02/2004 in OH
Type of Entity

Corporation

Business Management
Mr. Robert A. Gallese, President
Contact Information
Principal: Mr. Robert A. Gallese, President
Business Category

Construction & Remodeling Services Windows - Installation & Service Cabinets Doors Tile - Non-Ceramic - Contractors & Dealers Windows Basement - Remodeling Kitchen & Bath - Design & Remodeling Kitchen Remodeling Carpenters Doors - Repair Garage Builders Patio & Deck Builders Tile - Ceramic - Contractors & Dealers

Products & Services

One Man and a Hammer, Inc. sells the following brand(s): American Olean tile products, Bertch Cabinetry, Caesarstone Quartz, Delta, Emtek Fine Hardware, Granite, Kohler, Legacy Cabinetry, LG Quartz, Medallion Cabinetry, Naturally Aged Wood FLooring, Porcelain tile products, Schluter Shower Products, Ultracraft Cabinetry, WilsonArt Laminates

One Man and a Hammer, Inc. offers the following product(s): and much, much more., Cabinet and Door Hardware, Cabinetry, Counter Tops, Flooring, Porcelain and Ceramic Tile, Schluter Waterproofing Products

Method(s) of Payment
Cash, check, and credit cards.
Alternate Business Names
Acclaim Renovations & Design
Industry Tips

The following general information is provided after all reports on companies in the home improvement industry. The Cleveland BBB routinely recommends that you check out any firm you are considering for home improvement work. All contracts should be in writing and contain the name, address and phone number of the company, complete disclosure of the cost of materials and labor, all guarantees and any verbal promises made by the company representative. Make sure you receive a copy of the contract. Checks should be made payable to the company, not an individual. You should also understand that some, but not all, contracts may be cancelled within a 3 day period. You may also wish to contact the building department at your local city hall to determine if the firm is licensed and/or registered to do work in your community. Require the company to obtain any necessary building permits. Finally, the BBB recommends that you not sign a completion statement unless you are satisfied with the job.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.