Business ProfileforKerry Hyundai

This dealership is the hardest dealership I have ever tried to buy a car from. You would think with a crashing economy & vehicle repossessions being at an all time height they would want to sell a vehicle. This was an all cash deal. Eventually they lost the sale because of the dishonesty and stupid "rules" in place. I worked with 3 different salesmen all on one vehicle. I was told that it did not pass a safety check and that it was being sold at an auction, I was told by another that it was already sold. After a week it had not been removed from their website and also had actual photos uploaded so I submitted an offer online. At that point Trent reached out and told me I would be able to buy the car, however they would not take a penny less. So I had him inspect the car and make sure it was everything that the photos made it look like. He kindly did so and called me back. At this point I tried to place a $4000 down payment on a credit card to hold the vehicle for a couple weeks while I made plans to come get it. I am from out of state and would need to secure airfare to retrieve the vehicle. The $4000 down was approx. 1/3 of the vehicle's price. The dealership refused to hold the vehicle for more than 1 day. How are you supposed to book a flight and hope the car is still there by the time the flight takes off? This dealer had a vehicle I really wanted. It was super clean and priced well. But after 3 attempts I'll find another deal. This dealership has no care for customer service at all. If you want to be lied to, railroaded, and waste your time buy your next vehicle from Kerry Hyundai. UPDATE. I received a call from the manager, he could not possibly understand how I shared the truthful review I posted. He couldn't understand why I would want to buy a "beater" his own words... (the same car they described the day before as almost perfect!) The phone call ended with, so your one of those people. Great customer service and choice of manager! Dodged a bullet here!

This consumer is going to be reported for fraudulent activity, this consumer has never been to our location and lives out of state and area, supposedly in MN but has a SD address, wanting us to hold a 13-year-old vehicle for weeks. We are sorry your upset, but we support our local market and customers 1st.

Is this how you keep such high feedback? You get your 1 star reviews labeled as "Fraudulent?" Had you taken the time to earn my business you would have already sold a vehicle made a profit and gotten the opportunity to see my drivers license that clearly has a ********* address. Instead you would rather write a review trying to degrade a customers character in an attempt to keep your review score higher. Why do you even list your vehicles for sale on the internet? If you are unwilling to sell a vehicle out of area, there is no reason for a website. Local customers are your 1st priority so let them buy all of your cars, and pay all your overhead! Delete your website quit wasting the internet buyers time!