This Business Is Not BBB Accredited

Smartravel, LLC

Smartravel, LLC

(513) 936-2300

Smartravel, LLC

15 years in business
8150 Corporate Park Dr
Ste 160
Cincinnati, OH 45242-3322
Additional Phone Numbers
  • (513) 891-6100
  • (800) 264-3802
  • (800) 780-5892
  • (800) 355-4300
  • (513) 936-2301
Additional Website Addresses
BBB File Opened: 09/05/2001
Business Started: 08/01/2001
Business Incorporated: 06/19/2001 in OH
Type of Entity
Limited Liability Company
Business Management
  • Ms. Julie B. Heintz, Vice President
  • Mr. David Wise, President
Business Category
  • Travel Clubs
Additional Information
  • According to company literature, each geographical region has its own prime season. For these high demand prime seasons there is an additional per night fee. Due to this the Network asks that the consumer be flexible in their choice of destination ...
  • According to company literature, each geographical region has its own prime season. For these high demand prime seasons there is an additional per night fee. Due to this the Network asks that the consumer be flexible in their choice of destination and dates for departure and arrival.When submitting a reservation request, there is an initial $99 processing fee. If you request more than one unit, you incur the $99 fee again. The vacations are booked on first come; first serve basis and it could take up to 45 days or more to receive verbal verification for a destination match. In addition it could take 4-6 weeks to receive written confirmation of your vacation. After verbally confirming, no changes to dates or destinations can be made. If written notification of cancellation is received 59 days in advance to the travel date, then your vacation week will be credited back to your account. If you must cancel and are not able to give 59 days written notice, then the credit is only received if the vacation can be rebooked. Regardless of when cancellation notice is received, reservation fees become non-refundable once the reservation is booked.
  • According to BBB files, David Wise is also the President of Sunshine Vacations, LLC located in Dublin, OH. A separate report on Sunshine Vacations is available from the Columbus, OH BBB upon request or online at www.bbb.org.

Alternate Business Names
  • Smart Travel
  • Sunshine Vacations, LLC

A+

Overview

This business telemarkets and recruits people to attend a sales presentation about vacation packages. They usually offer an incentive to attend the presentation. Incentives in the past have included cash giveaways, car giveaways, shopping spree certificates and vacation packages. There are requirements to qualify and all disclosures should be made known to you during the initial phone call.

Smartravel is a locally based sales agency exclusively selling TAN, Travel Advantage Network, packages. TAN's operations are based out of Millersville, Maryland. A separate report on Travel Advantage Network from the Baltimore BBB is available upon request or online at www.bbb.org. The local sales agent is involved with complaints, but is not an active participant in the process of fulfillment of premiums and vacation packages. The toll-free number for TAN, Travel Advantage Network is 1-800-223-0088.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Smartravel, LLC

This Business Is Not BBB Accredited

Smartravel, LLC

Customer Review Rating:

There are NO reviews for this business.
Be the first to leave a review!
live chat software