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          Vacation Services International, LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileVacation Services International, LLC

            Timeshare Companies

            Additional business information

            Additional Info:
            On May 25, 2016 BBB teleconferenced with Mr. Fazenbaker to request an update of their business model and sales practices. Mr. Fazenbaker informed BBB that VSI is not currently using any third party sales and marketing organizations to sell their services. 

            According to information supplied by VSI, Extensive Travel Solutions (ETS), located in Kingwood, TX, had an agreement allowing ETS to sell the VSI exchange program as part of their timeshare packages.  According to BBB|Houston, ETS is believed to be out of business.

            BBB has identified additional resort companies that have offered VSI programs as part of their packages including:

            All Vacation Destinations in Park Ridge, IL.
            Coral Resorts in Hilton Head, SC. 
            Summerwinds Resort Services, LLC in Branson, MO

            VSI advised BBB that they do not have any affiliation with these three businesses.  All Vacation Destinations worked with R&R Venture Group and the other two businesses used VSI as well as other programs to list their clients’ properties that they are looking to rent or sell.


            See all additional business information

            Contact Information

            PO Box 119

            Friendship, OH 45630-0119

            Visit Website
            (855) 874-8785

            Customer Reviews

            4.92/5

            Average of 65 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Vacation Services International (VSI) offers an advertising outlet for timeshare owners advertise their timeshare ownership for rental or sale. VSI from time to time may offer membership service that allows consumers to exchange their timeshare for a timeshare in another location, timeshare rental services and travel benefits such as car rental and event tickets. VSI does not sell their services directly to consumers. VSI memberships are sold through third party sales and marketing organizations that conduct sales presentations at hotels and restaurants. These sales and marketing organizations may bundle VSI memberships with services from other businesses. Consumers are encouraged to check out the BBB Business Profiles for these sales and marketing businesses before making a purchasing decision. 

            Products & Services

            We offer vacation ownership rental and advertising solutions for timeshare owners.

            Business Details

            Location of This Business
            PO Box 119, Friendship, OH 45630-0119
            BBB File Opened:
            2/20/2013
            Years in Business:
            12
            Business Started:
            5/9/2011
            Business Incorporated:
            5/9/2011
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • VSI
            Business Management
            • Mr. Joshua Fazenbaker, President
            Contact Information

            Principal

            • Mr. Joshua Fazenbaker, President
            Additional Contact Information

            Fax Numbers

            • (855) 409-0342
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Timeshares

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/03/2023

            Complaint Type:
            Order Issues
            Status:
            Resolved
            10/4/2022 Contract to sell our timeshare. We were told timeshare should sell quickly due to it being close to Christmas. $299 was collected. No communication on how sale was going has ever been discussed to us, I have had to reach out to see how thing were going and response was very poor or none at all. I had tried to post pictures on their site which have still not been approved so they have not even been posted which was months ago. I last reached out April 5th and still have had no response from company. I want a full refund on my $299 as they are not doing anything for the sale of my timeshare.
            Read More
            Read 1 More Complaints

            Customer Reviews

            65 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jack D

            04/17/2024

            We had a fun week adventuring in ******. The resort was perfectly situated closely to the hikes and mountain biking we wanted to do. Our stay was basically: sleep, hike, eat, swim, bike, eat, swim, sleep. The unit and the variety of pools and hot tubs were perfectly suited to our plans. Comfortable sleeping arrangements and close proximity to pool and hot tub was just the icing on the cake!

            Vacation Services International, LLC Response

            04/19/2024

            That's great to hear that you enjoyed your trip. Thank you for the review and please keep us in mind for future travel plans.
            Read 64 More Customer Reviews

            Local BBB

            BBB Cincinnati

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

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