BBB Accredited Business Profile

Charter Spectrum

Charter Spectrum

(513) 386-5000

Charter Spectrum

38 years in business
11325 Reed Hartman Highway
Suite 148
Blue Ash, OH 45241-2493
Additional Phone Numbers
  • (513) 469-1112
  • (800) 425-2225
BBB File Opened: 01/01/1980
Business Started: 01/01/1979
Business Management
  • Principal: Mr. Glenn A. Britt, President
  • Ms. Shannon Mullen, Regional VP, Operations
Contact Information
  • Principal: Mr. Glenn A. Britt, President
  • Ms. Shannon Mullen, Regional VP, Operations
Business Category
  • Television - Cable, CATV & Satellite
  • Telephone & Television Cable Contractors
  • Internet Access Provider
  • Telephone Communications

Alternate Business Names
  • Time Warner Cable - Southwest Ohio



This business offers cable TV service, digital phone service and other communications services.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Charter Spectrum include:

  • 740 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Charter Spectrum

Charter Spectrum


Customer Review Rating:


Composite Score:

0 3
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