BBB Accredited Business Profile

Start Skydiving, LLC

Start Skydiving, LLC

(513) 422-5867

Start Skydiving, LLC

11 years in business
1711 Run Way
Middletown Regional Airport, Hook Field
Middletown, OH 45042-2300
Fax Numbers
  • (513) 217-5776
Additional Phone Numbers
  • (877) 465-8672
Additional Email Addresses
  • info@startskydiving.com
BBB File Opened: 07/10/2008
Business Started: 12/01/2006
Business Incorporated: 02/23/2007 in DE
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Mr. John Hart, Owner
  • Mr. Gene Newsome, General Manager
Business Category
  • Sky Diving
  • Parachute Jumping

Service Area
We service the following area(s): Indiana, Kentucky, Ohio
Methods of Payment
  • Start Skydiving accepts cash payments as well as all major credit cards, including Visa, MasterCard, American Express, and Discover. Checks of any form and money orders are not accepted.
Refund & Exchange Policy: 

All payments prepaid prior to the date of use are completely nonrefundable with no exceptions made whatsoever. Any payments made prior to the date of use will remain on the customer's account until used or for five years from the date the payment was originally paid, whichever comes first.

Any amount paid may also be transferred to another another customer's account for a $25 transfer fee. The amount paid must be used to purchase the same service as was originally paid for online.

If not used within five years from the date the payment was made, the funds will be removed from the customer's account and no longer be available for use.

After one year from the date the payment was originally paid, any discounts applied to the price that was originally paid will no longer be available and the full retail price difference must be paid in full upon arrival on the day that the customer wishes to use the previous amount originally paid.

Only payments made onsite may be refunded for any reason whatsoever prior to being geared up. However, once geared up, any and all payments are considered used and no longer refundable. 

Partial or full refunds for video and photo services may be issued depending on the severity of the issue with the video or photos that resulted in poor image quality, short video length, or small photo quantity.

BBB accredited business

A+

Overview

Start Skydiving offers skydiving and parachute jumping instruction for beginners and first-timers in the forms of tandem and Accelerated Free-Fall (AFF) skydives, as well as video and photography services. Start Skydiving also offers jumps for experienced, licensed skydivers. 

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Start Skydiving, LLC

Start Skydiving, LLC

BBB ACCREDITATION SINCE 06/15/2016

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