Business ProfileforAqua Pro Systems

I purchased an Aqua Pro 800 Heat Pump in 2019 for $3600 from a local pool company. I turned on the heat pump this year and received an error code 888, which was constant. I reset the circuit breaker and turned everything back on and received another error code, OEA, which is not listed in the manual. I contacted Aqua Pro customer service and spoke with Jen who seemed less than enthused to help. I explained I called 12 pool companies/electrians and no one will service the heat pump. The pool company I purchased it from closed during Covid. Jen gave me the name of business that would service the pump in my area. I called them and they said they do not work on Aqua Pro heat pumps. I called Aqua Pro customer service and spoke with Jen again. Her suggestion was to replace the display board for $250, which was back ordered 2 weeks. I ordered the board and I paid $190 for an electrician to come out to install it. They installed the board and there was no change. The unit would not operate, nor could you operate the buttons on the display board. I called Aqua Pro again and Jen suggested purchasing the internal board for $350, which I did. I paid $190 for the electrician to install the internal board, which caused the status light to come on the board, but the unit was not working. The electrician wondered if the water temp sensor was indicating the water temp was higher than the desired temp and that is why it wouldnt turn on to heat. Needless to say, we have close to $1,200 in board replacements and electrician visits and we are no further ahead than when we opened the pool a month ago. Our pool temp in ** is a balmy 57 degrees. This heat pump is basically a paper weight in our backyard. We are getting no where with Aqua Pro / Intermatic besides purchasing new boards, which obviously we didnt need. There is no tech service available for Aqua Pro. I have sent photos, sales receipts, etc with no resolution. We simply want help!