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Find a Location

Town & Country Kennel & Cattery Inc. has 1 locations, listed below.

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    Business ProfileforTown & Country Kennel & Cattery Inc.

    Pet Boarding
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 4/25/2002

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Town & Country Kennel & Cattery Inc. in Cincinnati, OH offers boarding, grooming and training services.

    Business Details

    Location of This Business
    1049 Meredith Drive, Cincinnati, OH 45231
    BBB File Opened:
    4/7/1989
    Years in Business:
    37
    Business Started:
    1/1/1987
    Accredited Since:
    4/25/2002
    Type of Entity:
    Corporation
    Business Management
    • Ms. Barbara S. Schwartz, Owner
    Contact Information

    Principal

    • Ms. Barbara S. Schwartz, Owner

    Customer Contact

    • Ms. Barbara S. Schwartz, Owner
    Additional Contact Information

    Fax Numbers

    • (513) 522-2840
      Primary Fax

    Email Addresses

    Industry Tip

    Pet Sitter or Boarding Facility? Tips on How to Choose

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alex P

    1 star

    09/15/2023

    my English mastiff ***** was staying here from 8/26-9/6. When I came to pick her up on 9/6 I was told that she wasn’t there. When I asked where she was I was informed that she had been taken out of the kennel late Tuesday night around 11pm and taken out of the state into Kentucky to Barbs home. I asked why she was taken and who took her and the woman told me that the OWNER Barb S******* had instructed a woman named Jillian to take MY DOG ***** and drive her to Barbs home in Kentucky. They DID NOT contact me nor did they have my permission to do this and I did not find out she was stolen until I was there to pick her up and take her home on Wednesday Barb was very rude refused to bring my dog back to me, even after the police advised her to and after I had begged and pleaded for her to bring my dog back safely. I then made a ******** post in hopes to find another way in getting my dog back and local ** news got involved in the story. Then finally on Thursday evening my sweet baby ***** was returned back to the kennel where then the police retrieved her and took her to the police station where I was Finally able to get my ***** back. I would NOT recommend this kennel to anyone because the owner will take and steal your dog without permission and try to get more money out of you for their safe return home. She is an awful person and she is a thief! Town and country kennel needs to be shut down, and Barb needs to be charged prosecuted for stealing my dog! She also has shown no remorse for her actions! Keep your animal safe and stay away from this establishment!!!

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