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          Icon Property Rescue has 1 locations, listed below.

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            Business ProfileIcon Property Rescue

            Mold Removal
            BBB accredited business

            Contact Information

            24 Whitney Dr

            Ste D

            Milford, OH 45150-9521

            Visit Website
            Email this Business
            (513) 586-4311

            Customer Reviews

            5/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/14/2006

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Icon Property Rescue in Milford, OH offers water damage restoration, fire damage restoration, mold testing, mold inspections & remediation as well as crime & trauma scene cleanup in Cincinnati, Ohio, Dayton, Ohio, Northern Kentucky, and surrounding areas. Icon also provides flood damage cleanup, sump pump overflow cleanup, sewer backup and sewage cleanup.

            Products & Services

            Water Damage Restoration Cincinnati and surrounding ares Dayton OH, Mold Testing Cincinnati OH Northern Kentucky, Mold Remediation Cincinnati Northern Kentucky, Fire Damage Restoration Cincinnati Northern Kentucky

            Business Details

            Location of This Business
            24 Whitney Dr Ste D, Milford, OH 45150-9521
            Email this Business
            BBB File Opened:
            4/7/2005
            Years in Business:
            20
            Business Started:
            3/22/2004
            Business Incorporated:
            3/22/2001
            Accredited Since:
            2/14/2006
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Icon Property Rescue & Restoration
            • Icon Environmental Group, LLC
            Related Businesses
            Business Management
            • Mr. Larry D Hensley, President
            • Ms. Paula Hensley, Administrator
            Contact Information

            Principal

            • Mr. Larry D Hensley, President

            Customer Contact

            • Ms. Paula Hensley, Administrator
            Additional Contact Information

            Fax Numbers

            • (513) 396-6050
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: House flooded? Have mold? Follow these tips

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/03/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I live in a ground level condo that sustained water damage from the unit above when pipes broke. Icon Property Rescue was contracted to fix the damage. Within months it became evident that the ceiling was collapsing where Icon supposedly repaired it. Also, with a flashlight I discovered many areas that were not painted as contracted. Their estimator came to look at it and agreed it needed repaired. He sent a painter out who refused to do the work. The estimator responded that Icon was too busy to fix the issues and now refuses to respond.
            Read More
            Read 1 More Complaints

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Linda M

            01/04/2024

            They came back out after my negative BBB review. One guy came out and finished the work. There are a few things that I am not happy with but I can fix them myself, ie second coat of paint in the office, urethane on doors to shelf and partition between office and exercise room. After 11 months I dont want anyone in my house anymore. They did finish so I am happy about that. They need to do a better job managing their jobs. It shouldnt have taken so long. All in all they did an ok job.

            They had someone come and fix all of the issues that needed to be addressed. Brian did a great job and I am happy its finished. The only negative being it took 10 months to complete it. The staff in the office were super nice.

            Read 3 More Customer Reviews

            Local BBB

            BBB Cincinnati

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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