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          Fiducius has 1 locations, listed below.

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            • Fiducius

              151 W 4th St Ste 300 Cincinnati, OH 45202-2744

              BBB Accredited Business

            Business ProfileFiducius

            Loan Servicing
            BBB accredited business

            Contact Information

            151 W 4th St Ste 300

            Cincinnati, OH 45202-2744

            Visit Website
            Email this Business
            (513) 645-5400

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            Customer Reviews

            1.19/5

            Average of 21 Customer Reviews

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            Customer Complaints

            30 complaints closed in last 3 years

            9 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/25/2012

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Fiducius in Cincinnati, OH offers student loan benefits and management services including loan restructuring, contribution and disability insurance. 

            Business Details

            Location of This Business
            151 W 4th St Ste 300, Cincinnati, OH 45202-2744
            Email this Business
            BBB File Opened:
            4/23/2012
            Years in Business:
            13
            Business Started:
            4/15/2011
            Business Incorporated:
            4/15/2011
            Accredited Since:
            7/25/2012
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Fiducius
            • ISLoan Solutions
            • Innovative Student Loan Solutions
            Business Management
            • Ms. Meghan Davis, Office Manager
            Contact Information

            Principal

            • Ms. Meghan Davis, Office Manager
            Additional Contact Information

            Fax Numbers

            • (844) 885-6845
              Other Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            30 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/21/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Failure to respond for request for tech support. No resolution.
            Read More
            Read 29 More Complaints

            Customer Reviews

            21 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Lyndsey M

            03/05/2024

            I enrolled with Fiducius on a recommendation from my employer. I have never fully understood the burrowing or repaying process so having someone help me through the process was huge. I have been working with Fiducius for about 4 years now. They have always been helpful when walking me through the steps I need to complete. The only reason I did not give 5 starts is ever since the pandemic they will not take phone calls. It would be helpful if that changed. On the other hand I am very happy with the help and communication I did receive. They will fight for you if your loan servicer is not giving you what you are entitled to and that, in my book, is worth paying a fee for! If you are not able to get ahold of them by phone send an email on your Fiducius account requesting a phone call from them, make sure you select “Other” as the reason. They always called me within about 24 hours.
            Read 20 More Customer Reviews

            Local BBB

            BBB Cincinnati

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            BBB Reports On

            BBB reports on known marketplace practices.

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