BBB Accredited Business Profile

Your Wellness Center

Your Wellness Center

(513) 791-9474

Your Wellness Center

6 years in business
7770 Cooper Road
Suite 8
Cincinnati, OH 45242-7727
Fax Numbers
  • (513) 791-9475
BBB File Opened: 03/14/2014
Business Started: 12/21/2011
Business Incorporated: 12/27/2011 in OH
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Mr. William Lovett, Owner/CEO
  • Mr. Christopher Lovett, Member
Business Category
  • Health and Wellness
  • Hormone Replacement Therapy
  • Weight Loss
  • Medical Spa

Additional Information
Products & Services
Robard New Direction Weight Systems Management (Meal Replacements), Nature-Throid (hypothyroidism treatment), Life Extension Vitamins(Vitamin D, DHEA, Melatonin...etc), Latisse (prescription medication for growing longer, thicker and darker eyelashes), Revision SkinCare (clinically proven skincare products that combat signs of aging and enhance the appearance of the skin)
Service Area
Tri-state area
Alternate Business Names
  • KeyPointe Medical Weight Loss & Wellness Center, LLC
  • KeyPointe Medical, LLC
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
  • BBB records show a license number of 35.058433 for this business, issued by Ohio State Medical Board

    Ohio State Medical Board
    30 E. Broad Street, 3rd Floor, Columbus, OH 43215
    http://www.med.ohio.gov
    Phone Number:  (614) 4663934
    Fax Number:   (614) 7285946
    questions@med.ohio.gov

  • BBB records show a license number of 35.063968 for this business, issued by Ohio State Medical Board

    Ohio State Medical Board
    30 E. Broad Street, 3rd Floor, Columbus, OH 43215
    http://www.med.ohio.gov
    Phone Number:  (614) 4663934
    Fax Number:   (614) 7285946
    questions@med.ohio.gov

  • BBB records show a license number of 50.002863RX for this business, issued by Ohio State Medical Board

    Ohio State Medical Board
    30 E. Broad Street, 3rd Floor, Columbus, OH 43215
    http://www.med.ohio.gov
    Phone Number:  (614) 4663934
    Fax Number:   (614) 7285946
    questions@med.ohio.gov

Methods of Payment
  • All Major Credit Cards (except American Express)

    Cash

    Check

    Care Credit

    HSA/FSA Money

Refund & Exchange Policy: 

FROM BUSINESS:

Cancellation & Rescheduling Policy
It is company policy for all clients to give a 24-hour appointment cancellation notice. When a deposit is required for a treatment, a 3-day cancellation notice is required in order to avoid forfeit of the deposit.

Late Policy
Our scheduling is designed to allow for the correct amount of time needed to complete your appointment. A late arrival to your appointment will deprive you of appointment time. Your appointment must end at the scheduled time so the next client’s appointment will not be delayed. If you do not make your appointment on time, we will do our best to complete as much of your appointment as possible when you arrive.

No Show Policy
Missed appointments and/or failure to cancel without a 24-hour notice will be subject to a $25 patient charge. If a deposit has been made, the deposit will be forfeited.

BBB accredited business

A+

Overview

This business offers weight control and wellness services.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Your Wellness Center

Your Wellness Center

BBB ACCREDITATION SINCE 05/27/2014

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