BBB Accredited Business Profile

Cincinnati Door and Opener Inc.

Cincinnati Door and Opener Inc.

(513) 821-5095

Cincinnati Door and Opener Inc.

22 years in business
11 Techview Dr
Cincinnati, OH 45215-1980
Fax Numbers
  • (513) 948-0291
Additional Phone Numbers
  • (859) 341-1234
Additional Email Addresses
  • info@cincinnatidoor.com
BBB File Opened: 08/30/1995
Business Started: 07/01/1995
Business Incorporated: 04/07/1995 in OH
Type of Entity
Corporation
Business Management
  • Mr. Steve Penn, President
Business Category
  • Garage Doors
  • Gutters
  • Siding Contractors
  • Window Installation
  • Door and Gate Operating Devices
  • Doors
  • Windows
  • Garage Door Repair

Products & Services
Garage Doors, Garage Door Openers, Entry Doors, Replacement Windows, Sliding Doors
Service Area

Ohio Counties:  Butler, Clermont, Hamilton, Warren

Kentucky Counties:  Boone, Campbell, Kenton

Indian Counties:  Dearborn.  Parts of Franklin

Alternate Business Names
  • DBA Cincinnati Door & Window
Methods of Payment
  • Cash, Check, Visa, Mastercard, Discover
Refund & Exchange Policy: 
Warranty policy: 
We will come out and diagnose anyissue in question during a WARRANTY PERIOD at NO CHARGE. 
If the issue is warranty repairs willbe made, or parts will be ordered if needed.
IF THE ISSUE IS NON-WARRANTY.  WE WILL QUOTE PRICE FOR REPAIR OR REPLACEMENT.

All warranties coverONLY parts replaced and labor associated with those parts.  We cannot warrant old/existing parts that arenot replaced at the time of service.

IF WE MISSED A BAD PART, OR PARTGOING BAD, WE WILL CHARGE ONLY FOR THE PART AND LABOR TO REPLACE THATPART.  NO SERVICE CALL WILL BECHARGED.  SO, THE BILL WILL BE THE SAMEAS IT WOULD HAVE BEEN IF WE HAD MADE THE SAME REPAIRS THE PRIOR TRIP. (NOADDITIONAL COST TO HOMEOWNER).

New Door installation:
Manufacturer’swarranty on door and hardware. (varies by product)
1-year laborunless otherwise noted.
No warrantyon old opener reconnected to new door.

Opener Installation:
Manufacturer’swarranty on motor, parts and accessories. (varies by product)
1-year laborunless otherwise noted.
No warrantyon old door connected to new opener.
No warrantyon safety sensor alignment.

Spring Replacement:                                                                          5 Years parts and labor.
Cables, hinges otherhardware replaced etc.:                              1-year parts and labor.
Electronic partsreplacement:                                                          1-year parts and labor.
General Maintenance:(no parts):                                                   90 days labor.

Old worn out doors oropeners with recommendation of replacement:
No warranty.  Credit50% of service call to new door or opener purchased within 90 days.  No credit for parts installed on door/openerif installed against our recommendation.

Cincinnati Door and Opener Inc.

Cincinnati Door and Opener Inc.

BBB ACCREDITATION SINCE 12/17/1997

Customer Review Rating:

90%
10%
This business has no complaints filed

Composite Score: