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Find a Location

The Basement Doctor of Cincinnati has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Basement Doctor of Cincinnati

      10690 Loveland Madeira Rd Loveland, OH 45140-8964

      BBB Accredited Business
    • The Basement Doctor of Cincinnati

      22 Reilly Rd Frankfort, KY 40601-1144

    • The Basement Doctor of Cincinnati

      10690 Loveland-Madeira Rd. Loveland, OH 45140

      BBB Accredited Business

    Business ProfileforThe Basement Doctor of Cincinnati

    Foundation Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/29/2006

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    The Basement Doctor of Cincinnati in Loveland OH offers basement waterproofing, crawl space repair, insulation, sump pumps, foundation repair, concrete lifting,  underpinning, wall anchoring systems and concrete repairs.  

    Products & Services

    Basement Waterproofing, Crawl Space Repair, Sump Pumps, Foundation Services, Foundation Repair Products, Concrete Lifting and Leveling, Commercial Foundations

    Business Details

    This is a multi-location business.

    Find a Location

    The Basement Doctor of Cincinnati has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Basement Doctor of Cincinnati

        10690 Loveland Madeira Rd Loveland, OH 45140-8964

        BBB Accredited Business
      • The Basement Doctor of Cincinnati

        22 Reilly Rd Frankfort, KY 40601-1144

      • The Basement Doctor of Cincinnati

        10690 Loveland-Madeira Rd. Loveland, OH 45140

        BBB Accredited Business
      Location of This Business
      10690 Loveland Madeira Rd, Loveland, OH 45140-8964
      BBB File Opened:
      8/31/2006
      Years in Business:
      17
      Business Started:
      6/29/2006
      Business Started Locally:
      6/29/2006
      Business Incorporated:
      6/29/2006
      Accredited Since:
      11/29/2006
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • The Foundation Doctors of Cincinnati
      • The Foundation Doctors of Cincinnati
      Business Management
      • Mr. Robert Miles, Owner
      • Mr. Rick McFadden, Vice President
      Contact Information

      Principal

      • Mr. Robert Miles, Owner

      Customer Contact

      • Mr. Robert Miles, Owner
      Additional Contact Information

      Fax Numbers

      • (513) 554-0888
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      13 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/10/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      A sump pump system with backup was installed 2/23/24 with discharge into the backyard. It has caused a quagmire mushy, muddy ground that you can’t walk on. The yard guy mowed the yard and now there are deep tracks in the yard. The sale of our house is pending and this may cause us to lose the sale. When we called we were told tough the contract says they only extend 20’ so this is now our responsibility. No where in the contract or the sales pitch from the salesman was it disclosed or were we informed that we would be left with this mess. When it discharges it’s like having a spring in your yard. We paid them in good faith and are very disappointed that they will not address this problem.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Debbie H

      1 star

      03/12/2024

      I WAS QUOTED A PRICE THAT I SIGNED ON, AT THE TIME OF ME SIGNING, I WAS TOLD THAT I HAD TO WAIT UNTIL THE NEXT DAY TO GET AN APPOINTMENT TIME AND DATE....HOWEVER THE NEXT DAY I RECEIVED A TEXT STATING THAT THE REP FORGOT TO ADD TO THE PRICING. I SIGNED A CONTRACT IN RESPECT OF THE CHARGES, THAT WERE QUOTED, AND IT WAS TO MY KNOWLEDGE THE BUSINESS WOULD EXTEND THE SAME RESPECT FOR THEIR CONTRACT. AS YOU WOULD GUESS, I WAS PRETTY UPSET, WITH THE POSSIBILITY OF NOT HAVING THE NEEDED WORK DONE IN MY CRAWL SPACE. AND IT WAS TO MY BETTER JUDGEMENT TO CANCEL THE CONTRACT BECAUSE OF HOW BUSINESS WAS CONDUCTED.

      Local BBB

      BBB Cincinnati

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