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Business ProfileforBest Chimney Care
Additional business information
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
On July 5, 2023, BBB contacted the business regarding its continuous use of testimonials/reviews in its online advertising. According to BBB Code of Advertising, advertisers should ensure that testimonials and endorsement are not misleading and represent the current opinion of the endorser. A consumer endorser’s experience should reflect what users generally achieve, unless there is a clear and conspicuous disclosure of what the expected results will be. Advertisers should not include claims in testimonials that they themselves cannot make and support.
As a resolution, BBB is requested that the unverifiable BBB reviews advertised be discontinued. As of August 4, 2023, the business continued to advertise the testimonials/reviews and has not responded to letters sent.
At-a-glance
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- PO Box 54001, Cincinnati, OH 45254-0001
- BBB File Opened:
- 10/7/2002
- Years in Business:
- 36
- Business Started:
- 1/1/1988
- Type of Entity:
- Sole Proprietorship
- Number of Employees:
- 8
- Alternate Business Name
- Best Chimney and Roof Care
- All Year Around Chimney
- All About Chimneys
- Business Management
- Mr. Ron Lane, Owner
- Contact Information
Principal
- Mr. Ron Lane, Owner
Customer Contact
- Mr. Ron Lane, Owner
- Additional Contact Information
Phone Numbers
- (513) 401-3770Other Phone
- (937) 707-2075Other Phone
Email Addresses
- Complaint
- Inquiry
- (513) 401-3770
Customer Complaints
3 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
12/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Carol O.
06/16/2022
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