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Find a Location

Vonderhaar Fireplace, Stoves and Masonry, LLC has 1 locations, listed below.

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    Business ProfileforVonderhaar Fireplace, Stoves and Masonry, LLC

    Chimney Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/16/1998

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Vonderhaar Fireplace, Stoves and Masonry, LLC in Cincinnati, OH offers chimney sweep services, chimney repair, dent vent cleaning, caps and dampers and gas fireplace repair.

    Business Details

    Location of This Business
    9348 Cincinnati Columbus Road, Cincinnati, OH 45241
    BBB File Opened:
    5/13/1998
    Years in Business:
    29
    Business Started:
    1/2/1995
    Business Incorporated:
    9/19/2006
    Accredited Since:
    12/16/1998
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Air Rite
    • Air Rite Chimney Restoration
    Hours of Operation

    Primary

    M:
    8:30 AM - 5:00 PM
    T:
    8:30 AM - 5:00 PM
    W:
    8:30 AM - 5:00 PM
    Th:
    8:30 AM - 5:00 PM
    F:
    8:30 AM - 5:00 PM
    Sa:
    10:00 AM - 2:00 PM
    Su:
    Closed
    Business Management
    • Mr. Gregory W. Vonderhaar, President
    • Ms. Brittany Vonderhaar, Co-owner
    • Mr. Kirk Vonderhaar, Manager
    Contact Information

    Principal

    • Mr. Gregory W. Vonderhaar, President
    • Ms. Brittany Vonderhaar, Co-owner

    Customer Contact

    • Mr. Kirk Vonderhaar, Manager
    Additional Contact Information

    Fax Numbers

    • (513) 777-0211
      Primary Fax

    Phone Numbers

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/06/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I was selling my home so the home was vacant while trying to sell it. The buyers that were going to purchase the home had an inspection done on my chimney by Vonderhaar Roofing company. The technician that inspected the chimney left the damper open which allowed a squirrel to get into my home and damage some of the wood around my windows. The damage cost me $3,000 and I would like to get my money back for this damage. The buyers who hired Vonderhaar Roofing ended up not purchasing the home so the home was still vacant when the squirrel got in. Vonderhaar Roofing is denying that they left the damper open and they state they have pictures showing that they closed the damper, however they refuse to send me a copy of their report or a copy of the pictures they have proving that the damper was closed before leaving the inspection site. The Cincinnati Wildlife took before and after pictures of the chimney and I provided that report to Vonderhaar Roofing. but they are saying That the old style lock top damper could have opened when animal was pulling on it. I lived in this home 8 years and I have never had any animal get in my home through the chimney. They also stated that the damper was partially opened when they got there so if the damper was partially opened and they say they closed it completely than how would the squirrel get into the home in the first place. The home was vacant and there was never any other inspections done on the home after Vonderhaar Roofing inspected the chimney. I did not leave the damper open to my chimney, and I should not have to pay $3,000 for damage caused by company inspecting my property. . Vonderhaar Roofing keeps stating they didn't do any work on the chimney but no one did any work on the chimney because the house was sold AS IS and Vonderhaar Roofing was the only company who had access to the chimney.
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Noah G

    5 stars

    07/26/2023

    Vonderhaar and I have been working together for almost a decade now. They have always provided high quality service.

    Local BBB

    BBB Cincinnati

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