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Find a Location

Spring Grove Cemetery & Arboretum has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Spring Grove Cemetery & Arboretum

      4521 Spring Grove Avenue Cincinnati, OH 45232

      BBB Accredited Business
    • Spring Grove Cemetery & Arboretum

      4389 Spring Grove Avenue Cincinnati, OH 45223

      BBB Accredited Business
    • Spring Grove Cemetery & Arboretum

      Eldon Good Chapel 2620 Erie Avenue Cincinnati, OH 45208

      BBB Accredited Business
    • Spring Grove Cemetery & Arboretum

      3464 Central Parkway Cincinnati, OH 45223

      BBB Accredited Business
    • Spring Grove Cemetery & Arboretum

      24 W. Ninth Street Cincinnati, OH 45202

      BBB Accredited Business

    Business ProfileforSpring Grove Cemetery & Arboretum

    Cemetery
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/1981

    Years in Business: 179

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Spring Grove Cemetery & Arboretum in Cincinnati, OH offers a variety of end-of-life-services, including funeral homes, cemeteries, chapels, mausoleums, reception centers, a crematory and many memorialization options.

    Business Details

    This is a multi-location business.

    Find a Location

    Spring Grove Cemetery & Arboretum has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Spring Grove Cemetery & Arboretum

        4521 Spring Grove Avenue Cincinnati, OH 45232

        BBB Accredited Business
      • Spring Grove Cemetery & Arboretum

        4389 Spring Grove Avenue Cincinnati, OH 45223

        BBB Accredited Business
      • Spring Grove Cemetery & Arboretum

        Eldon Good Chapel 2620 Erie Avenue Cincinnati, OH 45208

        BBB Accredited Business
      • Spring Grove Cemetery & Arboretum

        3464 Central Parkway Cincinnati, OH 45223

        BBB Accredited Business
      • Spring Grove Cemetery & Arboretum

        24 W. Ninth Street Cincinnati, OH 45202

        BBB Accredited Business
      Location of This Business
      4521 Spring Grove Avenue, Cincinnati, OH 45232
      BBB File Opened:
      10/1/1981
      Years in Business:
      179
      Business Started:
      1/1/1845
      Accredited Since:
      10/1/1981
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of CRC.0000981544 for this business, issued by Ohio Cemetery Dispute Resolution Commission. The expiration date of this license is 9/30/2024.

      These agencies may include:

      Ohio Cemetery Dispute Resolution Commission

      615 W Superior Street , 12th Floor

      Cleveland OH 44113

      (216) 787-5669

      Fax: (614) 2207103

      http://www.com.ohio.gov/real/CeMain.aspx

      BBB records show a license number of CEO.0000000914 for this business, issued by Ohio Cemetery Dispute Resolution Commission. The expiration date of this license is 9/30/2024.

      These agencies may include:

      Ohio Cemetery Dispute Resolution Commission

      615 W Superior Street , 12th Floor

      Cleveland OH 44113

      (216) 787-5669

      Fax: (614) 2207103

      http://www.com.ohio.gov/real/CeMain.aspx

      Type of Entity:
      Non-profit Organization
      Alternate Business Name
      • Spring Grove Funeral Homes
      • Spring Grove Funeral Homes-Eldon Good
      • Oak Hill Cemetery
      Business Management
      • Mr. Gary Freytag, President/CEO
      • Ms. Angela Ryan, Executive Assistant
      Contact Information

      Principal

      • Mr. Gary Freytag, President/CEO

      Customer Contact

      • Ms. Angela Ryan, Executive Assistant
      Additional Contact Information

      Fax Numbers

      • (513) 853-6802
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/11/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      Christmas Eve every year for over 15 years my family and I go to our family member's grave. We sing carols and pray. We have several loved one there, but these 2 family members in particular are the reason for filing this complaint. This year some of us arrived at the cemetery at 3:15pm and got started. We decorated his area sung, prayed like every year. I have the pics and videos of the previous years as well. While waiting on more family to arrive we said Well let's get started on our other loved one. Soon as we got over to the next site, which is no more than 100 feet away, more family members came, and we did the exact same thing there with her. One of the late members suggested that we go back over to the first site so she can lay her flowers down that she had and take a yearly picture. We agreed, as we approached our Family member site we were blindsided by a man and a woman literally tearing down things eruptively, just destroying what my family and I have done. The look in his eyes was devilish I was the first one out the car and asked him hey what are you doing sir? You can tell they was shocked to see me. Did he think we were gone? I'm not sure, but he mumbled something about animals. We did not have any food we did not have anything animals will enjoy. My mind went all the way blank the feeling I had was unbearable I was in a stance with disbelief hurt and anger all in one speechless!! Of course, words were said back and forth between him Carl, another family member and me. After a while I asked if he can get someone on the phone that we can speak with cause he was being rude and really wouldn't stop taking things down until Caral stepped in and said I think we should stop Tom he act like he call someone and they didn't answer he eventually stopped and they got in the car and left he was with the security dept. no one was in harm's way it was around 4pm the cemetery closes at 6pm he never gave us any indication that he had a problem, we was shocked!
      Read More

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