This Business Is Not BBB Accredited

Columbia Exteriors, LLC

Columbia Exteriors, LLC

(513) 721-4222

Columbia Exteriors, LLC

4723 Red Bank Rd
Cincinnati, OH 45227-1519
Fax Numbers
  • (513) 721-9333
Additional Email Addresses
  • contact@columbiaex.com
BBB File Opened: 03/13/2012
Business Started: 11/01/2011
Business Incorporated: 11/02/2011 in OH
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Mr. Christopher Craft, Owner
  • Mr. David Isgrig, Owner
Business Category
  • Bathroom Design
  • Kitchen Design
  • Chimney Repair
  • Home Improvement
  • Roofing Contractors
  • Siding Contractors
  • Windows

Additional Information
  • Chris Craft purchased this business in March 2012.  Prior to that time, the business operated as Columbia Home Improvements.  A separate BBB Business Review on Columbia Home Improvements may be available.
Products & Services
Windows, Siding, Roofing, Kitchen, Bath, Chimney Care, Gutter Cleaning, and Small Services
Service Area
Tri-state
Alternate Business Names
  • Columbia Chimney Care
  • Columbia Kitchen & Bath
  • Columbia Windows
Methods of Payment
  • cash, check, Visa, Mastercard, Financing Available
Refund & Exchange Policy: 
21 days

Out of Business

Mail Returned

Mail sent to the business on 01/13/2016 was returned by the U.S. Postal Service as Undeliverable as Addressed.

Government Action

Ohio Attorney General vs Columbia Exteriors LLC

The following describes a government action that has been resolved either by a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

On January 12, 2016 the Ohio Attorney General filed suit against Columbia Exteriors LLC and the owners, Christopher Craft and David Isgrig, for violating Ohio's Consumer Protections Laws. Columbia Exterior... Read More

Pattern of Complaint

A review of BBB complaints indicates Columbia Exteriors has a pattern of complaints concerning dissatisfaction with workmanship; incomplete work after a significant amount of money was paid; and a lack of communication between parties. Although the business has resolved most complaints by addressing any outstanding issues, recent complaints have gone unanswered or unresolved by the business.

On February 17, 2015 BBB notified the business of our ... Read More

Overview

This business offers home improvements, including roofing, siding, windows, chimneys, kitchens and baths.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

M: 9:00 AM-5:00 PM
T: 9:00 AM-5:00 PM
W: 9:00 AM-5:00 PM
Th: 9:00 AM-5:00 PM
F: 9:00 AM-5:00 PM
S: 10:00 AM-2:00 PM
Su: Closed
H: Closed

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Columbia Exteriors, LLC

This Business Is Not BBB Accredited

Columbia Exteriors, LLC

Out of Business

Customer Review Rating:

100%