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          Dean's Cards LLC has 1 locations, listed below.

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            Business ProfileforDean's Cards LLC

            Baseball Cards

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers baseball cards and sports memorabilia.

            Business Details

            BBB File Opened:
            10/31/2005
            Years in Business:
            23
            Business Started:
            1/1/2001
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Dean Hanley, Owner
            Contact Information

            Principal

            • Mr. Dean Hanley, Owner

            Customer Contact

            • Mr. Dean Hanley, Owner
            Additional Contact Information

            Email Addresses

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/11/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            I purchased a Babe Ruth 1933 Goudey card from ****'s Cards on February 9, 2021 for $900. Prior to purchasing the cards, I spoke to the owner - **** - and he assured me that the card is authentic & that the grading companies would authenticate & place the card in a plastic slab. I submitted the card to both *** and *** and neither company would authenticate the card nor place the card in a plastic slab. He assured me a refund if the card was not authenticated. I spoke to **** today and after explaining what the grading companies said - he refused to grant a partial refund or a complete refund. In fact, he hung up on me as we were talking. It's the most unprofessional interaction I've ever had. He then had the audacity to tell me that he knew that the grading companies would not authenticate or place the card in a slab. If that was the case - why didn't he tell me that? Because the owner lacks integrity and does not care about his customers. The card has much less value if the grading companies will not authenticate the card. **** knew that and yet did not disclose that information. It is completely dishonest. Given that **** will not offer a full refund, I am seeking a partial refund of $900- which is half the price I paid. The card has much less value and I should be refunded partially for the lower value item. I would appreciate the BBB's help with this and I certainly want others to know about this dishonest company that is operating. I see on Yelp and other review sites that many people have issues with ****'s Cards. Thank you for your assistance.
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            Customer Reviews

            0 Customer Reviews

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