Business ProfileforKelsey Chevrolet, LLC

Went in 12JAN2023 to look at a truck that I saw on the internet. I decided to buy the truck jointly with my mother as I am her Full durable power of attorney, she lives with me, and would need a 4wd if we got alot of snow. First off our salesman (Ken) offered to take $500 off the price of the truck and wrote the new price on the deal sheet. When he brought the sheet back in the $500 was back in the price. They gave me a site unseen trade in price of $2000 for my mother's freestar, when I got there they changed the amount to $1500 because the battery didn't hold charge and check engine light turned on. Keep in mind they honored my POA for checking credit and allowing the trade in. They had tried to get me to take the truck home that night which I refused, the next day I was told the only way they would honor the POA is if my mother came in and physically signed in front of them (ILLEGAL under IRC title 30-5-9-9) they then tried to blame the denial on Huntington bank which I have the approval letters for both of us. They also under the same statute have 10 days to send a letter stating why they refused to honor a fully legal and certified POA, no letter sent and furthermore there are only 3 acceptable reasons to refuse it under Indiana law (principal is deceased, have documentation that it has been rescinded, or timeline is lapsed) none apply. So it was sold to me at a higher interest rate, shorter term, and my mother was not allowed to take any ownership of the vehicle, but remember they accepted the POA for trade in. They were my only point of contact not Huntington bank so the duty to notify as well as get that POA accepted falls on them. I talked with Walt Kelsey then had 1 round of phone tag then crickets, then emailed Mike Kelsey to get a resolution and crickets. So here we are a year later and they could care less. I tried letting them do the honorable thing and not make it public, but that ship has sailed.