Business ProfileforLand of Illusion

On July 4th 2023, I and a friend wished to go to Land of Illusion for the Aquatics (pool), sandy beaches, even alcholic drinks available. We ordered our tickets on-line as they were supposed to be cheaper and get us in faster. With the processing fee of $8 this was not cheaper, but that isn't the issue. No where on their webiste (later we found it under "Frequently asked questions") which we had not looked at because we never would have thought to ask as we have never had the following issue come up at another other pool we have been to and I am 62 years old. With no indication of their hard and fast rule that No One, including adults, were aloud to swim without wearing a life jacket. As we knew we couldn't get the sun we wanted, and for me, more importantly I wanted to swim to help with some arthritis my doctor had previous found. Trying to wear a life jacket and swim was not going to give me any benefit. I called on 7/5 and left a message as no one answered. I called again on Friday 7/7, spoke to a lady that told me she would tell the owner, and have her call me back as I wanted to get my money back as we did not want to wear life jackets. I even stated we would forgo the $7 parking fee as that is where we learned that we would have to wear these jackets. However, I have not received a response to either call and feel that they should have made this a pop up so we would have known their rule and never bought the tickets. The total paid was $40.98 including $7 parking fee. I am looking to get back the money for the tickets as I don't feel any reasonable person would assume this kind of rule applied to adults (I understand totally for kids). We asked someone else visiting and they told us a child had died there last season, but I don't see how that applies to adults. I don't think this is fair without expecting the customer to know this without it prominently on the website. Thank you.