Charity Review

Issued: December 2016 Expires: December 2018

Charity Seal Holder

National Multiple Sclerosis Society

Meets Standards
(513) 956-4110 4440 Lake Forest Drive, Suite 120, Cincinnati OH 45242-6758
  1. Conclusions
  2. Purpose
  3. Programs
  4. Governance & Staff
  5. Fund Raising
  6. Tax Status
  7. Financial
  8. BBB Comment

National Multiple Sclerosis Society meets the 20 Standards for Charity Accountability.


[To] improve the quality of life for people affected by MS in Southern Ohio/Northern Kentucky and raise funds for critical MS research.

Incorporated: 1953 in OH


The National Multiple Sclerosis Society - Ohio Valley Chapter raises funds for research, works to drive change through advocacy, facilitates professional education, and provides programs and services to empower people with multiple sclerosis (MS) and their families. The chapter offers professional counseling and peer support groups, educational programs and seminars, referrals to neurologists and healthcare professionals, and services to the homebound.

Governance & Staff

Board Chair: Ms. Bridget Hoffman Business Affiliation: Taft Stettinius and Hollister

CEO: Mr. Eddie Rauen, Chapter President

Board Size: 11

Staff: 11

Fund Raising
Method(s) used: Direct Mail Appeals Invitations to Fundraising Events Grant Proposals Internet Appeals

% of Related Contributions on Fundraising: 14.26%

Tax Status

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.


The following information is based on National Multiple Sclerosis Society's Audited Financial Statements for the fiscal year ending Wednesday, September 30, 2015.

Source of Funds
Special events (includes in-kind donations of $48,505, less benefits to donors of $208,166) $1,082,415
Contributions $534,891
Legacies $18,142
Federated fundraising organization $5,956
Investment loss ($4,678)
Service program fees $1,096
Loss on disposal of property and equipment ($907)
Subsidies and grants $900
Total Income: $1,637,815
Fusion Chart
Program Expenses: $1,303,767
Fundraising Expenses: $234,029
Administrative Expenses: $86,687
Total Expenses: $1,624,483
Income in Excess of Expenses: $13,332
Beginning Net Assets: $390,749
Ending Net Assets: $404,081
Total Liabilities: $79,193
Total Assets: $483,274

BBB Comment

A BBB Accredited Charity Seal Holder since 02/07/2011.

BBB has determined that in addition to meeting BBB's 20 Standards for Charity Accountability, National MS Society, Ohio Valley Chapter adheres to the BBB Code of Business Practices, which includes a commitment to make a good faith effort to resolve any complaints.  Charities that display the BBB Accredited Charity Seal pay a fee for review / monitoring and for support of BBB's services to the public. 

BBB accreditation does not mean that the charity's programs or services have been evaluated or endorsed by BBB or that BBB has made a determination as to the charity's competency in performing services.

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

Standards Legend

  • Meets Standards IconMeets Standards
  • Standards Not Met IconStandards Not Met
  • Did Not Disclose IconDid Not Disclose
  • Review in Progress IconReview in Progress
  • Unable to Verify IconUnable to Verify

Standard 3: Board Meetings


An organization shall have a minimum of three evenly spaced meetings per year of the full governing body with a majority in attendance, with face-to-face participation. A conference call of the full board can substitute for one of the three meetings of the governing body. For all meetings, alternative modes of participation are acceptable for those with physical disabilities.

National Multiple Sclerosis Society does not meet meet this standard because:

Average in person attendance at the charity's Board of Director’s meetings during the past year was 27.78% and the organization’s board meetings were not evenly spaced throughout its fiscal year.


Standard 14: Budget Plan


Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

National Multiple Sclerosis Society does not meet meet this standard because:

The charity's budget for the current fiscal year does not identity the amounts to be spent on its major programs.