Charity Review

Issued: April 2017 Expires: April 2019

Cancer Family Care, Inc.

Accredited Charity
Meets Standards
 
(513) 731-3346 4790 Red Bank Rd Ste 128, Cincinnati OH 45227-1509 www.cancerfamilycare.org
  1. Conclusions
  2. Purpose
  3. Programs
  4. Governance & Staff
  5. Fund Raising
  6. Tax Status
  7. Financial
  8. BBB Comment
Conclusions

Cancer Family Care, Inc. meets the 20 Standards for Charity Accountability.

Purpose

 To strengthen the well-being and alleviate the suffering of children, adults, and families coping with cancer.

Incorporated: 1971 in OH

Programs

Cancer Family Care provides counseling and supportive services to patients, families, and friends impacted by cancer at The Center for Individual and Family Counseling.  The licensed oncology counselors and social workers provide counseling both in office and through home visits.  According to the charity, in 2015, Cancer Family Care served 865 individuals through this program.
Treehouse Children's Services provides support, counseling, and education to children whose lives are impacted by cancer.  Treehouse Children's Services works with schools to provide individual counseling, therapeutic support groups, and classroom education sessions.  Additionally, this program provides a one-day camp for children that gives families with cancer an annual therapeutic and fun summer event. According to the charity, in 2015, Treehouse Children's Services served 398 individuals.,
Coping Connection provides crisis counseling through telephone, email, and in-person communication.  The hotline provides individuals in the cancer community a link to social workers and counselors who can answer questions, make referrals, and give support.  The hotline is available Monday through Friday, from 8:30 a.m. to 4:30 p.m. According to the organization, in 2015, Coping Connection served 1,734 individuals.

Governance & Staff

Board Chair: Mr. Walter Knox Jr., Associate Director Learning and Development Business Affiliation: P&G

Board Size: 21

Staff: 14

Fund Raising
Method(s) used: Direct Mail Appeals Invitations to Fundraising Events Grant Proposals Internet Appeals

% of Related Contributions on Fundraising: 17.33%

Tax Status

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

Financial

The following information is based on Cancer Family Care, Inc.'s Audited Financial Statements for the fiscal year ending Thursday, December 31, 2015.

Source of Funds
United Way: Hamilton County $251,288
United Way: Warren County $41,186
Grants $364,506
Bequests $350,000
Special events $294,793
Contributions $145,475
Contributed Services $101,766
Patient service revenue $52,835
Investment return ($23,031)
Total Income: $1,578,818
 
Fusion Chart
 
Program Expenses: $1,067,565
Fundraising Expenses: $268,439
Administrative Expenses: $133,808
Total Expenses: $1,469,812
 
Income in Excess of Expenses: $109,006
 
Beginning Net Assets: $1,529,694
Ending Net Assets: $1,638,701
Total Liabilities: $57,638
Total Assets: $1,696,339

BBB Comment

Additional Locations:

Eastern Area Office
Mercy Hospital - Anderson
7500 State Road
Cincinnati, OH 45255
513-474-6907

Fairfield Office
Mercy Hospital - Fairfield
3000 Mack Road
Surgical Ambulatory Building, Suite 2990
Fairfield, OH 45014
513-682-7213

Florence Office
St. Elizabeth Hospital - Florence
7388 Turfway Road
Suite 108
Florence, KY 41042
859-371-5600

Fort Thomas Office
St. Elizabeth Hospital - Fort Thomas
85 North Grand Avenue
Fort Thomas, KY 41075
513-731-3346 ext. 113

West Chester Office
West Chester Hospital
7675 Wellness Way, Suite 101
West Chester, OH 45069
513-298-7794


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Standards Legend

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  • Standards Not Met IconStandards Not Met
  • Did Not Disclose IconDid Not Disclose
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Standard 1: Board Oversight


Description:

Organizations shall have a board of directors that provides adequate oversight of the charity's operations and its staff. Indication of adequate oversight includes, but is not limited to, regularly scheduled appraisals of the CEO's performance, evidence of disbursement controls such as board approval of the budget, fund raising practices, establishment of a conflict of interest policy, and establishment of accounting procedures sufficient to safeguard charity finances.

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Standard 2: Board Size


Description:

Soliciting organizations shall have a board of directors with a minimum of five voting members.

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Standard 3: Board Meetings


Description:

An organization shall have a minimum of three evenly spaced meetings per year of the full governing body with a majority in attendance, with face-to-face participation. A conference call of the full board can substitute for one of the three meetings of the governing body. For all meetings, alternative modes of participation are acceptable for those with physical disabilities.

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Standard 4: Board Compensation


Description:

Not more than one or 10% (whichever is greater) directly or indirectly compensated person(s) serving as voting member(s) of the board. Compensated members shall not serve as the board's chair or treasurer.

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Standard 5: Conflict of Interest


Description:

No transaction(s) in which any board or staff members have material conflicting interests with the charity resulting from any relationship or business affiliation. Factors that will be considered when concluding whether or not a related party transaction constitutes a conflict of interest and if such a conflict is material, include, but are not limited to: any arm's length procedures established by the charity; the size of the transaction relative to like expenses of the charity; whether the interested party participated in the board vote on the transaction; if competitive bids were sought and whether the transaction is one-time, recurring or ongoing.

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Standard 6: Effectiveness Policy


Description:

Have a board policy of assessing, no less than every two years, the organization's performance and effectiveness and of determining future actions required to achieve its mission.

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Standard 7: Effectiveness Report


Description:

Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.

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Standard 8: Program Expenses


Description:

Spend at least 65% of its total expenses on program activities.

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Standard 9: Fund Raising Expenses


Description:

Spending should be no more than 35% of related contributions on fund raising. Related contributions include donations, legacies, and other gifts received as a result of fund raising efforts.

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Standard 10: Accumulating Funds


Description:

Avoid accumulating funds that could be used for current program activities. To meet this standard, the charity's unrestricted net assets available for use should not be more than three times the size of the past year's expenses or three times the size of the current year's budget, whichever is higher.

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Standard 11: Audit Report


Description:

Make available to all, on request, complete annual financial statements prepared in accordance with generally accepted accounting principles. When total annual gross income exceeds $500,000, these statements should be audited in accordance with generally accepted auditing standards. For charities whose annual gross income is less than $500,000, a review by a certified public accountant is sufficient to meet this standard. For charities whose annual gross income is less than $250,000, an internally produced, complete financial statement is sufficient to meet this standard.

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Standard 12: Detailed Expense Breakdown


Description:

Include in the financial statements a breakdown of expenses (e.g., salaries, travel, postage, etc.) that shows what portion of these expenses was allocated to program, fund raising, and administrative activities. If the charity has more than one major program category, the schedule should provide a breakdown for each category.

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Standard 13: Accurate Expense Reporting


Description:

Accurately report the charity's expenses, including any joint cost allocations, in its financial statements. For example, audited or unaudited statements which inaccurately claim zero fund raising expenses or otherwise understate the amount a charity spends on fund raising, and/or overstate the amount it spends on programs will not meet this standard.

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Standard 14: Budget Plan


Description:

Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

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Standard 15: Truthful Materials


Description:

Have solicitations and informational materials, distributed by any means, that are accurate, truthful and not misleading, both in whole and in part. Appeals that omit a clear description of program(s) for which contributions are sought will not meet this standard. A charity should also be able to substantiate that the timing and nature of its expenditures are in accordance with what is stated, expressed, or implied in the charity's solicitations.

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Standard 16: Annual Report


Description:

Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

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Standard 17: Website Disclosures


Description:

Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

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Standard 18: Donor Privacy


Description:

Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

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Standard 19: Cause Marketing Disclosures


Description:

Clearly disclose how the charity benefits from the sale of products or services (i.e., cause-related marketing) that state or imply that a charity will benefit from a consumer sale or transaction. Such promotions should disclose, at the point of solicitation: (a) the actual or anticipated portion of the purchase price that will benefit the charity (e.g., 5 cents will be contributed to abc charity for every xyz company product sold), (b) the duration of the campaign (e.g., the month of October), (c) any maximum or guaranteed minimum contribution amount (e.g., up to a maximum of $200,000).

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Standard 20: Complaints


Description:

Respond promptly to and act on complaints brought to its attention by the BBB Wise Giving Alliance and/or local Better Business Bureaus about fund raising practices, privacy policy violations and/or other issues.