9/17/2015 Extremely Poor Customer Service and frustrating experience. Completely unethical.They treat their customer as though they are next to nothing. I placed an order (under price match with their competitor) which was accepted. The next day when I called into inquire of the item was eligible for 2-day air shipping the response was extremely rude which upset me as a customer. I was going to make a simple request and they thought I was going to loot their bank/money. Their rudeness did not end here. They cancelled my order right there since apparently the management did not approve the price match. They offered an upgraded string the previous day but come on ! Really? They also said my account was put on hold for future purchases. As though I am going to go back to them for another purchase ! Trust me there are better places out there and you may want to look there ! Never do business with such unethical people. I am still waiting on the refund for the order that they cancelled without my approval.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by TennisFan on 9/17/2015 | Submit a Customer Review
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1/23/2015 ordered demo tennis rackets from midwest sports. The strings broke after 15 minutes. They refused to reimburse for the racket demos.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by wchengen. on 1/23/2015 | Submit a Customer Review
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1 person found this review helpful .
12/9/2014 Bad experience at Midwestsports.com. Ordered my items on Sunday and by Friday I get an email letting me know my order will be 2-3 days late. I called them and found out the reason was one of my string order was back ordered. I agreed to test a substitute string and it was to be included free with my first shipment. The test string did not arrive when I received my package the following Tuesday. I then called them again and spoke to ***** *****, who according to him was the manager and later the vice president. He now refused to ship me the test string stating there is nothing he can do for my order and there is no note of this test string. Did I talk to a ghost on Friday and had a bogus conversation? I will not shop at Midwestsports.com again and you should not as well. Their shipping is slow (took over 1 week and 2 days) and they do not honor what they promised. Bad people to be doing business with.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by O. B. on 12/9/2014 | Submit a Customer Review
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1 person found this review helpful .
10/19/2013 Midwest Sports was the WORST online shopping experience EVER and should be investigated for suspicious and discriminatory business practices.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by Elizabeth G. on 10/19/2013 | Submit a Customer Review
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1 person found this review helpful .