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Find a Location

Two Men and A Truck has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Two Men and A Truck

      1091 Reading Rd Mason, OH 45040-1345

      BBB Accredited Business
    • Two Men and A Truck

      1335 Donaldson Hwy Unit 13 Erlanger, KY 41018-3123

      BBB Accredited Business
    • Two Men and A Truck

      11807 Reading Rd Cincinnati, OH 45241-1545

      BBB Accredited Business
    • Two Men And A Truck

      3951 Bardstown Rd Louisville, KY 40218-2609

      BBB Accredited Business
    • Two Men And A Truck

      789 Westland Dr Lexington, KY 40504-1015

      BBB Accredited Business

    Business ProfileforTwo Men and A Truck

    Moving Companies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:

    This firm is a franchise of Two Men & A Truck International of Lansing, Michigan. BBB of Cincinnati handles complaints for this franchise only.

    A report on the franchise headquarters is available from the Detroit, Michigan BBB or reports may be obtained online by visiting www.bbb.org. 

    See all additional business information

    At-a-glance

    Customer Reviews

    2.6/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    49 complaints closed in last 3 years

    23 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/21/2005

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Two Men and A Truck in Mason, Ohio offers:

    • Local Moving
    • Long Distance Moving
    • Packing Services
    • Junk Removal 
    • Storage
    • Internal Moving
    • Loading & Unloading Labor
    • Piano & Safe Moving
    • Boxes & Supplies (free delivery)

    This is a franchise of TWO MEN AND A TRUCK International of Lansing, Michigan. BBB of Cincinnati handles complaints for this franchise only.

    Business Details

    This is a multi-location business.

    Find a Location

    Two Men and A Truck has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Two Men and A Truck

        1091 Reading Rd Mason, OH 45040-1345

        BBB Accredited Business
      • Two Men and A Truck

        1335 Donaldson Hwy Unit 13 Erlanger, KY 41018-3123

        BBB Accredited Business
      • Two Men and A Truck

        11807 Reading Rd Cincinnati, OH 45241-1545

        BBB Accredited Business
      • Two Men And A Truck

        3951 Bardstown Rd Louisville, KY 40218-2609

        BBB Accredited Business
      • Two Men And A Truck

        789 Westland Dr Lexington, KY 40504-1015

        BBB Accredited Business
      Headquarters
      1091 Reading Rd, Mason, OH 45040-1345
      BBB File Opened:
      9/16/2004
      Years in Business:
      20
      Business Started:
      2/1/2004
      Business Started Locally:
      2/1/2004
      Business Incorporated:
      2/1/2004
      Accredited Since:
      3/21/2005
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 150904-P for this business, issued by Public Utilities Commission of Ohio

      These agencies may include:

      Public Utilities Commission of Ohio

      180 E. Broad St.

      Columbus OH 43215

      (800) 686-7826

      Fax: (614) 7528351

      http://www.puco.ohio.gov/

      BBB records show a license number of MC484256 for this business, issued by Federal Motor Carrier Safety Administration

      These agencies may include:

      Federal Motor Carrier Safety Administration

      1200 New Jersey Ave, SE

      Washington DC 20590

      (855) 368-4200

      http://www.fmcsa.dot.gov

      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      8:00 AM - 6:00 PM
      T:
      8:00 AM - 6:00 PM
      W:
      8:00 AM - 6:00 PM
      Th:
      8:00 AM - 6:00 PM
      F:
      8:00 AM - 6:00 PM
      Sa:
      8:00 AM - 1:00 PM
      Business Management
      • Mr. Michael Lally, Owner
      • Mr. Robert Wallace, Senior Vice President
      • Ms. Kayleen Prusinski, General Manager
      Contact Information

      Principal

      • Mr. Michael Lally, Owner
      Additional Contact Information

      Fax Numbers

      • (513) 245-1222
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      49 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/11/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Was quoted initially $250 twice on 2 different occasions before my paid by deposit of. After I paid my deposit I received a reciept showing $312 and after calling back and asking why the price different, the lady expressed well they must not have explained everything to you. She said theirs a valuation charge that’s optional (but yet they added it anyways) said the movers will explain everything but movers showed up and not much was explained. I also asked about my deposit and if I would just pay the remaining balance from the $250 since I had paid already paid. She said yes, she didn’t say any additional charges or anything. So I was under the impression that I’d just have $150 left but movers came and did their job, when it was time to pay my total came out to $$435 which includes the tip that I’m aware of. Also The guy with the iPad didn’t really explain much and when they called me early morning saying they can come earlier, I asked them do I need to buy any boxes for my tv since I didn’t have one. They said no we have all the supplies. When they showed up they had me sign a release of liability since I didn’t have it wrapped up in a box when I clearly asked before they showed up if I needed to buy one from them and them stating they had the supplies and I didn’t need to buy one I called this morning and spoke to Laura and she said I will get sent an itemized receipt when I asked about one because the price I was told was wayyyy more than what I was told but have not received anything. I would like to know a breakdown of charges, why I had to sign a ROL for my TV since I didn’t have it a box when I specifically asked them do I need to buy one and then them telling me no
      Read More

      Customer Reviews

      15 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Chanel J

      5 stars

      04/03/2024

      Joey, John, & Oscar helped me move out of Philadelphia into the suburbs and they were quick and efficient! They took apart and rebuilt several pieces of furniture for me as well. I will be reaching out for their services specifically if I need to move again in the future. Please consider giving them a bonus for their positive attitude & willingness to get the job done to the customer’s satisfaction!

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