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          Find a Location

          Clopay Building Products Company, Inc. has 19 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Clopay Building Products Company, Inc.

              8585 Duke Blvd Mason, OH 45040-3100

              BBB Accredited Business

            • Clopay Building Products Company, Inc.

              101 Miller Road Russia, OH 45363

            • Ideal Door Garage Doors

              1400 West Market Street Troy, OH 45373-3889

            • Clopay Building Products Company, Inc.

              1630 Satellite Blvd Ste 500 Duluth, GA 30097-6220

            • Clopay Building Products Company, Inc.

              183 Business Center Drive Birmingham, AL 35244-2022

            Business ProfileClopay Building Products Company, Inc.

            Garage Doors
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            Clopay Building Products Company Inc. operates 51 distribution centers and 2 manufacturing plants. The corporate office is located in Mason, OH. Other BBB business reviews may be available on other locations.

            Clopay Building Products Company Inc. is a wholly owned subsidiary of Griffon Corp based in New York.
            See all additional business information

            Contact Information

            8585 Duke Blvd

            Mason, OH 45040-3100

            Visit Website
            (513) 770-4800

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            Get a Quote

            Customer Reviews

            1.07/5

            Average of 15 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            42 complaints closed in last 3 years

            13 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/27/2011

            Years in Business: 60

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Clopay Building Products Company, Inc. in Mason, OH manufactures garage and entry doors as well as commercial doors.

            Products & Services

            Garage doors, commercial doors and entry doors

            Business Details

            This is a multi-location business.

            Find a Location

            Clopay Building Products Company, Inc. has 19 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Clopay Building Products Company, Inc.

                8585 Duke Blvd Mason, OH 45040-3100

                BBB Accredited Business

              • Clopay Building Products Company, Inc.

                101 Miller Road Russia, OH 45363

              • Ideal Door Garage Doors

                1400 West Market Street Troy, OH 45373-3889

              • Clopay Building Products Company, Inc.

                1630 Satellite Blvd Ste 500 Duluth, GA 30097-6220

              • Clopay Building Products Company, Inc.

                183 Business Center Drive Birmingham, AL 35244-2022

              Headquarters
              8585 Duke Blvd, Mason, OH 45040-3100
              BBB File Opened:
              6/1/1967
              Years in Business:
              60
              Business Started:
              1/1/1964
              Business Incorporated:
              12/28/1992
              Accredited Since:
              4/27/2011
              Type of Entity:
              Corporation
              Alternate Business Name
              • Clopay Corporation
              • Ideal Door
              Business Management
              • Mr. Mike Taylor, Vice President of Sales
              Contact Information

              Principal

              • Mr. Mike Taylor, Vice President of Sales
              Additional Contact Information

              Fax Numbers

              • (513) 770-3519
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              42 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/26/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I purchased a door through a third party. The company is Clopay americas garage. The guy that put the garbage door did a horrible job. I tried talking to the store letting them know my frustration and the company made no effort to assist me. The door cost is around $2.200. The job was not done correctly. They are refusing to fix the issue. I would like the manager to contact me as soon as possible.
              Read More
              Read 41 More Complaints

              Customer Reviews

              15 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Haresh T

              03/20/2024

              Completely Junk company. The CEO should be fired. The customer service ****** We ordered 2 doors. We got the doors in 8 weeks. One of the panels had scratches and we had a cracked glass. *** the installation company, was dodging calls to come fix it. I had to call Clopay countless times to get an answer. We got the broken glass fixed after 2 months. They still will not address scratch on panels. The install company committed fraud by charging my card for complete payment without proper signatures. I would stay clear of this company to buy any products.
              Read 14 More Customer Reviews

              Local BBB

              BBB Cincinnati

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

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