Every business makes mistakes every once in a while, no matter how hard they work at customer satisfaction. The mark of a successful business is how they resolve that mistake. In our case, the wrong piece of outdoor furniture was shipped to us. Upon my contacting Frontgate, they diligently worked to resolve the issue, which they did. They more than surpassed all of my expectations in customer service, and did so in a manner commensurate with the fine products that they market.
I would recommend Frontgate to anyone who wants to purchase quality goods from a first class company.
This customer had a POSITIVE experience with this business.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague.
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