Customer ReviewsforIllinois Energy Windows & Siding, Inc.
162 Customer Reviews
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Review from Karla H
03/05/2024
Illinois energy and their employees are very professional, friendly, and efficient. My first interaction with them was two young sales men who knocked on the front door. They left a brochure with information, were informative without being pushy or having me and didnt press me to make an immediate decision or say that all my neighbors were using them. I received a call a few days later to see if I was interested, so I set up an appointment for a consultation. **** came to the house, explained the company and product in detail, and what I would be getting with a purchase from their company. The door arrived sooner than expected, and the men who installed it were very professional, talked me through everything they were doing and made sure the entire door and frame was installed successfully while cleaning up everything afterwards. Illinois Energy made it a very easy decision to purchase my new sliding glass door. I was not pressured to make a purchase. I did not have to go to several stores to find the door I wanted or find the contractors to install the door. It comes with a lifetime warranty, which can be passed along to the next owner. I am extremely happy with my purchase, and would highly recommend their company! Love my new door!!Review from Michael F
03/02/2024
The installation of our patio doors and windows went smoothly. The installers explained what was going to happen from start to finish. They were very respectful of our property and cleaned up very well. I would certainly recommend Illinois Energy to others! Great experience from start to finish!Review from Brian W
03/01/2024
The Illinois Energy team did a great job installing block windows in our basement. They were reasonably priced, efficient and finished the job quickly! I would recommend them to anyone who is interested in window installations.Review from Lisa B
02/10/2024
Illinois Energy replaced two windows in our home and we are happy with them. A few years later, we decided to use them again to replace our back patio sliding door. The window is beautiful and we are happy with it. The problem I have is that the men installing the door damaged something inside of our wall. The outlet to our outside light stopped working the day after the window was installed. I NEVER had problems with it before. I called to voice my concerns and kept getting the run around. They told me it must have been damaged before and the installation exasperated it. They took no onus for the damage, refused to send someone back out, and now my back porch light does not work. I asked for them to send an electrician out, but they would not. I am extremely disappointed in the way they handled this. I need more window work done in my home and will never use this company again.Review from Alexis A
01/13/2024
From the first phone call, to the final installation, everyone and I mean everyone was kind, professional, knowledgeable and respectful of my time and my home. I loved the various selections and options. They were extra careful to make sure that they measured everything correctly and that they had exactly what we wanted. The installation went smoothly, quickly and they kept cleaning up throughout the installation process so that there was minimal dust and debris. They cleaned everything up spotlessly! The door looks fabulous and we are very happy with the entire process and our beautiful new front door!Illinois Energy Windows & Siding, Inc. Response
01/24/2024
Hi ******! Thank you for sharing your experience with us! We are very happy to hear that it was a good one. I will make sure to pass along your kind words about our installers. Thank you for your business!Illinois Energy ManagementReview from Haley M
01/09/2024
We had a new door installed with Illinois Energy Windows & Siding and couldn't be more pleased! From the office staff to the installer, everyone was so professional and courteous. The door installation took one day total and my house was left as clean as when the installer arrived. I would definitely go back to them for my future needs!Illinois Energy Windows & Siding, Inc. Response
01/24/2024
Hi *****! We are so happy to hear of your pleasant experience with us. We appreciate you taking the time to share. Thank you for your business!Illinois Energy ManagementReview from Henry H
01/06/2024
They did a fantastic job installing our 3 windows and patio door. Everyone we dealt with was very professional. Their product is outstanding. We have used them twice, and will be using them again, when needed.Illinois Energy Windows & Siding, Inc. Response
01/10/2024
Thank you for sharing, *****! We appreciate your business and recommendation! Illinois Energy ManagementReview from Kimberly M
01/05/2024
I am very pleased with the windows that have been installed by Illinois Energy Windows & Siding, Inc. From the sales rep patiently answering all 101 questions I had about what windows would be installed, and why they were so good. Illinois Energy offered options for pricing, making it possible for me make this home improvement. The entire team was very professional, from point of sale, to the representative that took the measurements of the windows to be replaced, to the installers that arrived promptly on time. The installers worked quickly to install 7 windows the end of December. There were follow up calls from the office asking if I was pleased with the windows, the installation, and if I had any concerns. **************** is part of the complete package that I do appreciate. Better yet, I can keep my curtains open now and not feel the cold draft that the old windows allowed.Illinois Energy Windows & Siding, Inc. Response
01/10/2024
Hi ***! Thank you for sharing! We are glad to hear that you are happy with your new windows and are already noticing a difference in your home. We appreciate your business!Illinois Energy ManagementReview from Kim K
12/09/2023
My experience from start to finish was exceptional. I had old wooden windows that were starting to rot and wanted new white vinyl windows. ***** was very helpful and friendly in the showroom. Then ***** came out to my house the next day to explain the whole process, take some preliminary measurements, brought an actual window, showed me videos and gave me a complete quote. I committed to the project at that meeting and got pre-approved for the financing. He was very prompt and professional. Then ******** came out to do the final measurements. The installers were also prompt and laid down tarps everywhere. They came out despite the freezing cold weather and installed 7 beautiful windows in a timely manner. I spoke on the phone to the general manager and to **** and ******. All called when they said they would and were very helpful and professional. I highly recommend Illinois Energy Windows & Siding!Illinois Energy Windows & Siding, Inc. Response
01/10/2024
Hi ***! We are happy to hear of your satisfaction with our company. I will make sure to let everyone know of your kind words. Thank you for your business!Illinois Energy ManagementIllinois Energy Windows & Siding, Inc. Response
01/10/2024
Hi ***! We are happy to hear of your satisfaction with our company. I will make sure to let everyone know of your kind words. Thank you for your business! Illinois Energy ManagementReview from Tina A
11/30/2023
Our initial appointment was very informative. When they came to do the install, they were professional and we are very happy with the end result. Will use them again.Illinois Energy Windows & Siding, Inc. Response
01/10/2024
Hi ****! Thank you for sharing! We appreciate your business! Illinois Energy Management
Customer Review Rating
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