BBB Accredited Business Profile

Mercola Health Resources, LLC

Mercola Health Resources, LLC

(847) 252-4326

Mercola Health Resources, LLC

16 years in business
Headquarters
3200 W. Higgins Rd.
Hoffman Estates, IL 60169-2064
Fax Numbers
  • (847) 285-3448
Additional Phone Numbers
  • (847) 252-4355
Additional Email Addresses
  • amberc@mercola.com
  • steve@mercola.com
Additional Website Addresses
BBB File Opened: 06/18/2001
Business Started: 06/18/2001
Business Started Locally: 06/18/2001
Business Incorporated: 12/20/2007 in DE
Type of Entity
Limited Liability Company
Business Management
  • Dr. Joseph Mercola, Owner
  • Ms. Amber Carsen
  • Mr. Steve Rye, CEO
Business Category
  • Vitamins & Food Supplements
  • NAICS: Food (Health) Supplement Stores
  • Cooking Utensils
  • General Merchandise - Retail
  • Health & Diet Products - Retail
  • Pet Supplies & Foods - Retail
  • Skin Care
  • Cleaning Supplies by Internet
  • Food Products
  • Tanners Equipment & Supplies

Products & Services
Mercola Health Resources, LLC provides information about health. Products sold on the website include air purifiers, bath products, cookware, dental care, feminine care, krill oil, probiotics, protein powder, skincare products, tanning beds, water filters, and food supplements. Special sections on the website include resources on fluoride, aspartame, cancer, fructose and sugar, genetically modified organisms, mercury, nutritional typing programs, pet care, vaccines, and vitamin D deficiencies. The website is also available in Spanish.
Alternate Business Names
  • Mercola.com
  • Mercola.com Health Resources, LLC
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Alerts & Actions

Government Action

Marketers of Indoor Tanning Systems to Pay Refunds to Consumers

In a press release dated April 14, 2016 the Federal Trade Commission announced filing a complaint against the Illinois-based marketers of Mercola-brand indoor tanning systems, which was filed in federal court. The Commission charged that Dr. Joseph Mercola and his two companies ran ads claiming that their indoor tanning systems are safe, that research proves indoor tanning does not increase the risk of melanoma skin cancer, and that their systems which deliver both ultraviolet (UV) light and red light can “reverse the appearance of aging.” The FTC’s complaint alleged that these claims are false, misleading, or unsubstantiated.

According to the complaint, the ads also falsely stated that the U.S. Food and Drug Administration has endorsed the use of indoor tanning systems as safe, and represented that an organization called the Vitamin D Council has recommended the tanning systems – without disclosing that the Council was paid for its endorsement.

The proposed stipulated final order bans the defendants from marketing or selling indoor tanning systems. It also prohibits them, in connection with the sale of devices other than indoor tanning systems, from making false or unsubstantiated health-related or efficacy claims, from misrepresenting the existence or results of scientific tests or studies, and from falsely claiming that the benefits of such devices are scientifically proven. The proposed order also requires clear and conspicuous disclosure of material connections between the defendants and any individual providing an endorsement or review of such a device.

Finally, the defendants must pay refunds to consumers who bought Mercola brand indoor tanning systems between January 1, 2012 and the present. An FTC redress administrator will send refund eligibility notices and claim forms to these consumers. Purchasers who want a refund must return the claim form by the date stated in the letter. The defendants are required to pay a maximum of $5,334,067 to cover the cost of refunds and administration of the refund program.

FTC Providing Full Refunds to Mercola Brand Tanning System Purchasers

Mercola Health Resources, LLC

Mercola Health Resources, LLC

BBB ACCREDITATION SINCE 08/01/2012

Customer Review Rating:

67%
33%

Composite Score: