BBB Accredited Business Profile

The Controller Shop, LLC

The Controller Shop, LLC

(630) 882-5702

The Controller Shop, LLC

11 years in business
129 Commercial Dr Unit 2
Yorkville, IL 60560-4731
Additional Phone Numbers
  • (630) 880-3067
Additional Email Addresses
  • jm@thecontrollershop.com
  • service@thecontrollershop.com
BBB File Opened: 10/01/2013
Business Started: 07/09/2007
Business Started Locally: 07/09/2007
Business Incorporated: 07/09/2007 in IL
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Mr. Brent Mckinney, Co-Owner
Contact Information
  • Principal: Mr. Jordan McKinney, Co-Owner
Business Category
  • Video Game Supplies
  • Video Game Services

Products & Services
Video Game Controllers
Service Area
We service the following area(s): Illinois
BBB accredited business

B

Overview

The Controller Shop is a video game parts and supplies store which customizes video game controllers as well as sells accessories for video game controllers. The company has been in business since 2008 and provided the controller which was used to win the 2008 Major League Gaming National Championship in Las Vegas, which earned Tom Taylor and his team $100,000.

This company provides custom-designed controllers for professional and casual gamers, which can be specialized both graphically and mechanically in order to fit the aesthetics and functionality of their owners. Controllers which can be customized include Xbox One controllers, Playstation 4 controllers, and Xbox 360 controllers. Individuals can create the layout and design of their controller online in the company's lab, which allows them to choose the colors, format, and different aesthetics of their controller, which are then recreated on the actually controller at their facilities before being shipped out to the customer.

Visit the website for The Controller Shop to learn more about their services, view examples of their work, and design a custom controller at their online controller designing lab.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for The Controller Shop, LLC include:

  • 23 complaint(s) filed against business

M: 9:00 AM-5:00 PM
T: 9:00 AM-5:00 PM
W: 9:00 AM-5:00 PM
Th: 9:00 AM-5:00 PM
F: 9:00 AM-5:00 PM
S: Closed
Su: Closed

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

The Controller Shop, LLC

The Controller Shop, LLC

BBB ACCREDITATION SINCE 06/15/2018

Customer Review Rating:

48%
52%

Composite Score: