BBB Accredited Business Profile

Dyson, Inc.

Dyson, Inc.

(312) 469-5950

Dyson, Inc.

15 years in business
600 W Chicago Ave Ste 275
Chicago, IL 60654-2813
Fax Numbers
  • (312) 469-5951
Additional Phone Numbers
  • (866) 693-9766
  • (312) 237-3945
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 11/15/2004
Business Started: 01/01/2002
Business Started Locally: 01/01/2002
Business Incorporated: 01/31/2002 in IL
Type of Entity
Business Management
  • Mr. Phil Molynuex, President
  • Ms. Jacquie Austin
  • Ms. Kelley Boswell
  • Mr. Jason L. Brown, Vice President, General Counsel & Secretary
  • Mr. Robert Green, Senior Reliability Engineer
Contact Information
  • Principal: Mr. Ed Culley, President
Business Category
  • Vacuum Cleaners - Wholesale & Manufacturers
  • NAICS: Electrical and Electronic Appliance, Television, and Radio Set Merchant Wholesalers
  • Vacuum Cleaners - Household - Dealers
  • Vacuum Cleaners - Service & Repair
  • Vacuum Cleaners - Supplies & Parts
  • Dryers - Hand
  • Hair Dryers
  • Vacuum Cleaners - Industrial & Commercial
  • Vacuum Equipment & Systems

Service Area
We service the following area(s): Illinois
Alternate Business Names
  • Dyson B2B, Inc
  • Dyson, Incorporated
  • Dyson Direct, Inc
BBB accredited business



Dyson, Inc, is a vacuum and dryer manufacturer which designs and produces bagless suction vacuums. Located in Chicago, IL, this organization has offices and manufacturing plants around the globe and is primarily based in the United Kingdom. Dyson was founded in 1993 and sells their products in over 50 countries.

Products that this company offers include vacuums, fans, heaters, and dryers. Their vacuum products include upright, canister, cordless, and handheld options. Their heaters and fans include the Dyson Cool, a fan that does not have any blades and has ten airflow options which can be controlled with a remote, which is magnetized to stay on the machine and avoid being lost. Their heaters employ the same technology and blow warm air throughout a room. These machines are nearly silent, with their engine concealed within a Helmholtz cavity that blocks noise.

Dyson also sells hand dryers that claim to be 50% quieter than competing air dryers, and can hygienically dry hands within 12 seconds. These hand dryers have been installed in locations such as the Shedd Aquarium, Soldier Field, the Science Museum of Virginia, the University of Iowa, and the Time Warner Center. On the website, customers can register their products in order to receive support and repairs within the warranty time period.

Visit the website for Dyson, Inc, to read case studies about the effectiveness of their products, order a vacuum or fan, and read about the James Dyson Foundation, which provides learning opportunities for young design engineers.

Let's socialize:

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Dyson, Inc.

Dyson, Inc.


Customer Review Rating:


Composite Score: