BBB Accredited Business Profile

AXA Assistance USA, Inc.

AXA Assistance USA, Inc.

(312) 935-3500

AXA Assistance USA, Inc.

59 years in business
122 S Michigan Ave
Ste 1100
Chicago, IL 60603-6115
Additional Phone Numbers
  • (855) 327-1441
  • (312) 935-1718
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 02/19/1999
Business Started: 06/01/1959
Business Started Locally: 06/01/1959
Business Incorporated: 05/17/1983 in IL
Type of Entity
Business Management
  • Mr. Glenn Maykish, Chief Commercial Officer
  • Mrs. Cassie Brinkley, COO
  • Mr. Jason Daniels, Director of Operations
  • Mr. Philippe de Dreuzy, Country Manager
  • Mr. Bernard Ferrand, CEO
  • Ms. Alison Krusi, Operations Manager
  • Ms. Suzanne Lehrer, Senior Director

Business Category
  • Travel Insurance
  • Insurance Companies
  • Health Insurance
  • Insurance Services Office
  • Healthcare Management
  • Travel Services
  • Concierge Service

Products & Services
This company offers assistance for travelers who are abroad by providing the following services: Travel and Medical Assistance, Second Medical Opinion, Roadside Assistance, ATM Protection, Healthcare TPA, Legal Assistance, Pharmaceutical Support, Security, and Concierge.
BBB accredited business



AXA Assistance offers assistance and support with:
- Travel Assistance, insurance and security services that help travelers deal with unexpected events
- Global Healthcare Solutions that help manage healthcare costs and identify sources of second medical opinions
- Concierge Services

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

M: 8:00 AM-7:00 PM
T: 8:00 AM-7:00 PM
W: 8:00 AM-7:00 PM
Th: 8:00 AM-7:00 PM
F: 8:00 AM-7:00 PM
S: Closed
Su: Closed
H: Closed
Central Standard Time
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

AXA Assistance USA, Inc.

AXA Assistance USA, Inc.


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