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          Find a Location

          Jonnys Towing & Recovery, Inc. has 9 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Jonnys Towing & Recovery, Inc.

              440 Industrial Dr Naperville, IL 60563-3986

            • Jonnys Towing & Recovery, Inc.

              24 Stonehill Rd Oswego, IL 60543-8743

            • Jonnys Towing & Recovery, Inc.

              612 E Western Ave Lombard, IL 60148-2005

            • Jonnys Towing & Recovery, Inc.

              1663 S Main St Rochelle, IL 61068-3514

            • Jonnys Towing & Recovery, Inc.

              4218 Roosevelt Rd Ste B Hillside, IL 60162-1826

            Business ProfileJonnys Towing & Recovery, Inc.

            Towing Company
            Multi Location Business

            Current Alerts For This Business

            Pattern of Complaint:

            A recent review of consumer complaints filed with the BBB of Chicago and Northern Illinois against the company delineates a patter of consumer allegations.

            In their complaints, consumer allege that the price quoted to consumers (stated as within a range of $65-$195) was not honored. Consumers state the company doubled, and in some cases tripled, the amount owed. 

            To date we have not heard back from the company regarding the pattern of consumer allegations. The BBB will continue to monitor complaints, but advises any consumer to be aware of this business and the pattern of consumer allegations.

            Contact Information

            440 Industrial Dr

            Naperville, IL 60563-3986

            Visit Website
            (630) 383-1150

            Customer Reviews

            1.8/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            We are 24 hour towing company that can handle all your light, medium and heavy duty towing needs. Our fleet of late model, well maintained tow trucks can tow anything from cars, light trucks and tractor/trailers to heavy machinery, motorcycles etc.

            Products & Services

            Towing service, towing company, automobile towing, flatbed towing, tow trucks, semi towing, truck towing, tractor towing, trailer towing, roadside assistance, tire changes, lockouts, jump starts, heavy machinery towing, emergency towing, 24hr towing

            Business Details

            This is a multi-location business.

            Find a Location

            Jonnys Towing & Recovery, Inc. has 9 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Jonnys Towing & Recovery, Inc.

                440 Industrial Dr Naperville, IL 60563-3986

              • Jonnys Towing & Recovery, Inc.

                24 Stonehill Rd Oswego, IL 60543-8743

              • Jonnys Towing & Recovery, Inc.

                612 E Western Ave Lombard, IL 60148-2005

              • Jonnys Towing & Recovery, Inc.

                1663 S Main St Rochelle, IL 61068-3514

              • Jonnys Towing & Recovery, Inc.

                4218 Roosevelt Rd Ste B Hillside, IL 60162-1826

              Location of This Business
              440 Industrial Dr, Naperville, IL 60563-3986
              BBB File Opened:
              10/24/2013
              Years in Business:
              36
              Business Started:
              6/25/1987
              Business Started Locally:
              6/25/1987
              Business Incorporated:
              9/3/2013
              Type of Entity:
              Corporation
              Alternate Business Name
              • Jonny's Towing and Recovery
              Business Management
              • Mr. Jonathan Maye, Owner
              Contact Information

              Principal

              • Mr. Jonathan Maye, Owner

              Customer Contact

              • Mr. Joe LaBarre, Complaint handler / Website manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              7 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/31/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              FILED A COMPLAINT ON THIS COMPANY IN THE CONTROLLERS OFFICE IN ******** **** . FOR HIDDING ***** AND REFUSING TO RELEASE *****. ***** WAS BEING USED FROM SOME OF THER FRIENDS AND OR. CONTRACTORS AND THERI IS A FRAUD ENFORCEMENT. COMPLAINT FILED AGAINST THE COMPANY. LAWYER SENT LETTER AND DID NOT COMPLTET THE WORK AND WAS TO LITIGATE FOR THE AMOUNT OF $50,000.00 AND THE LAWYER DID NOT COMLETE THE WORK. AND ***** BAR WAS CONTACTED MULTIPLE TIMES AND THE ***** IS FOUND LATER ON. THE COMMENT WAS TO NOT CONTACT THE ***** TOWING IN *****,**** ???? WE DID THE COMPANY NEXT DOOR WAS IN TROUBLE AND ARE THEY THE OWNERS OF... WERE DEMANDING THE COMPANY TOBE BOOKED AND CHARGED FOR ***** AND ASSAULT.. LOSS OF WAGE AND USED AND DAMAGE RTO THIS CONSTRUCTION **** *****... IS A HOT ITEM ION THE ***** COLLECTORS EDITION. REGARDLESS OF WHAT YOU A******* HAVE DONE SINCE THEN. NOW. ******* TYOWING AND GREGS TOWING WAS PUT ON NOTICE TO PULL ***** OFF THE PROPERTY OF JONNYS TOWING IN ***** .**** AND RETURN IT. NOW WE ARE GOING TO EXPERIENCE A SERV=IOUS REPAIR BILL AFTER THE WORK WAS . DONE . EARLIER. LET ME TELL YOU THIDS FOR THE FEMALE OR MALE WHO EARLIER ************* *****. DONT GET YOUR STUPID A** IN THE WAY OF IT? ************.
              Read 6 More Complaints

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sydney C

              02/12/2024

              DO NOT use this company. They will demand payment before the service is done. They charged our CC 3x then reversed the charge and told us that their CC machine was no longer working. They gave us options to pay in cash, cashapp or wire the money. No checks or cards accepted. They were not upfront with their charges. We were charged over $400 for a "fuel surcharge" for them to come from their listed location online to the truck stop 4 miles away. Additionally they charged $750/hour for a job that could've been done quickly. We waited 1.5hours for them to show up. They would not release our trailer until they had confirmation of a form of cash payment. Very unprofessional. They want to do whatever they can to make it inconvenient for you so that they can continue to charge by the hour.
              Read 4 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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