Business ProfileforNationwide Tax Care, LLC

I was contacted by this business due to me have a debt with my state taxes. They are very insistent on you working with them. I was told by ************************* (supposedly works for the company) that I would have to pay $170 and they would work with my state to get me a payment plan for my debt. Its been about two weeks now and everytime I call they are very rude, give little information regarding your case, and refuse to give your money back even though thats not told to you when you pay the money. Something about this company is fake. I dont really care about the money but what I do care about is they are rude and unprofessional and I dont feel as if they actually are a company that is allowed to handle this situation. ************************* has been passive aggressive, rude and unprofessional every phone call. You are not allowed to ask about your case or any details about the progress. Called yesterday and he tried to act like I never sent in my paperwork which is a lie because I sent it back to him via email the first day we spoke. When I called again his excuse was its tax time they are busy and I will just have to wait a few weeks. I called today to cancel my services with them (that hadnt even taken place) and was spoken to in a rude manner and was informed I would never receive my money back because (they dont work for free) but yet hasnt done nothing for my case and didnt plan too.