Business ProfileforAloha Construction, Inc.

I had agreed for Aloha Construction to do my roof, siding, and gutters in that order even though I was a little leery about the so-called promotional credit that I was offered. I was offered $500 to put an Aloha sign in front of my house. After talking with my insurance, he offered me another $400 for the promotional credit in total $900 since my deductible was higher. To my understanding I was going to be working with **** who I signed the contract with. After the siding was finished on September 27, 2023, I called the office to voice my concerns about the workmanship of the siding, and no one contacted me. Then in mid-November ***** comes to my house at 7pm unannounced, wanting payment. I told him that my bank had a hold on the funds until I had the estimate and invoice of the work done. He told me they emailed an invoice in October, but I had not seen it. At that time, I told him I called about my concerns on the workmanship of the siding with no response. He wanted to look at it in the dark with a flashlight. We planned for the next day to see it in daylight and go over the invoice. The next day he came over with **** who never introduced himself as the supervisor. They started to belittle me and not taking note of my complaint. They bullied me throughout the whole conversation. I told them that I was walking away and will be calling the office to file a complaint. Then **** proceeded to threaten to put a lien on the house. I never once said that I would not pay the bill, I just needed an explanation of the invoice because some work was not done that they billed for and then my concerns about the workmanship. When I called the office, I requested to speak to a supervisor above **** and *****. I later found out that **** was the supervisor. In a later conversation, I asked **** for someone above him since he would not address my concerns in a professional manner, and he stated that there was no one above him. He refused to give me a contact above him. Even though, I did not agree with how **** handled my complaint, on November 18, I went to the bank and had them print out the check for $19,156.86 since I now had the invoice and wanted a resolution and would follow with the complaint. On Dec 4, after many attempts of calling the office and not get a resolution with ********** then reached out to ****, who I signed the contract with. I explained how ***** and **** were treating me and was uncomfortable dealing with them. He agreed to be the contact person. I reached out to him several times to pay the bill since I had the cashier check printed for $19,156.86 since November 18. Due to circumstances with ****, it was not until Jan 11 that he came to pick up the check. He noted on the contract that I was still owed the $900 credit. The check cleared on Jan. 22. Then on Jan 22, I received an email stating that I owed $500 more. Immediately, I reached out to ****, and he stated not to be concerned about it because he had handled it. Then on February 15, I got a certified letter that a lien has been placed on my home. On February 23, I got a call from my bank making me aware that a lien was placed on my house.