BBB Accredited Business Profile

McDonald's USA, LLC

McDonald's USA, LLC

(800) 244-6227

McDonald's USA, LLC

62 years in business
Headquarters
2111 McDonalds Dr
Oak Brook, IL 60523-5500
Fax Numbers
  • (630) 623-3994
Additional Website Addresses
  • http://www.mcdonalds.com/contact
BBB File Opened: 01/01/1971
Business Started: 03/02/1955
Business Started Locally: 03/02/1955
Business Management
  • Ms. Mary DePew, Legal Department
  • Principal: Mr. Mike Andres, President, McDonald's USA, LLC
  • Ms. Kathy Andersen
Contact Information
  • Ms. Mary DePew, Legal Department
  • Principal: Mr. Mike Andres, President, McDonald's USA, LLC
  • Ms. Kathy Andersen
Business Category
  • Restaurants
  • NAICS: Full-Service Restaurants

Additional Information
  • Before filing a BBB complaint, consumers may contact McDonald's regarding their concerns by calling the McDonald's Customer Complaint Line (800-244-6227) or visiting its website (www.mcdonalds.com/contact). Please understand that you may file a com...
  • Before filing a BBB complaint, consumers may contact McDonald's regarding their concerns by calling the McDonald's Customer Complaint Line (800-244-6227) or visiting its website (www.mcdonalds.com/contact). Please understand that you may file a complaint with the BBB now or at any time during this process.

Alternate Business Names
  • McDonald's Restaurant
  • McDonald's Corp
  • McDonald's Corporate Headquarters

A+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

McDonald's USA, LLC

McDonald's USA, LLC

BBB ACCREDITED SINCE 01/01/2010

Customer Review Rating:

Positive
0%
Neutral
5%
Negative
95%

Composite Score:

0 3
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