This Business Is Not BBB Accredited

FreedomRoads, LLC

FreedomRoads, LLC

(888) 393-7450

FreedomRoads, LLC

14 years in business
Headquarters
250 Parkway Drive
Ste. 270
Lincolnshire, IL 60069-4346
Fax Numbers
  • (847) 487-5575
Additional Phone Numbers
  • (800) 626-3636
  • (270) 781-2718
Additional Email Addresses
  • retailcs@campingworld.com
BBB File Opened: 08/13/2007
Business Started: 02/26/2003
Business Started Locally: 02/26/2003
Business Incorporated: 02/26/2003 in MN
Type of Entity
Limited Liability Company
Business Management
  • Mr. Marcus A. Lemonis, Chairman/President/CEO
  • Ms. Sandra Brunson, Paralegal
  • Ms. Jennifer Napier, Paralegal
Business Category
  • Recreational Vehicles - Dealers
  • NAICS: Recreational Vehicle Dealers
  • Recreational Vehicles - Equipment, Parts, Supplies
  • Recreational Vehicles - Rent & Lease
  • Recreational Vehicles - Repair & Service

Additional Information
  • ATTENTION CONSUMERS FOR ONLINE/CATALOG ORDER ISSUES PLEASE CALL 800-626-3636
Service Area
We service the following area(s): Illinois
Alternate Business Names
  • Camping World RV Sales

NR

Pattern of Complaint

A recent review of BBB complaints has delineated a pattern of consumer allegations against FreedomRoads, LLC.

In their complaints, consumers allege that:

- Company was in possession of RV/Camper for 1+ month(s) for repairs, however it was not fixed by the date stated or did not send consumer updates without them having to inquire first.

- Customer Service was unreliable and did not call or email consumer back when stated they would. Service repre... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
The business is in the process of responding to previously closed complaints.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

FreedomRoads, LLC

This Business Is Not BBB Accredited

FreedomRoads, LLC

Customer Review Rating:

99%