Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Continental Communities LLC has 13 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforContinental Communities LLC

    Rentals by Owner
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Continental Communities LLC has 13 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      2015 Spring Rd # 600, Oak Brook, IL 60523-3907
      BBB File Opened:
      8/8/2001
      Years in Business:
      24
      Business Started:
      1/1/2000
      Business Started Locally:
      1/1/2000
      Business Management
      • Mrs. Karen Walters
      Contact Information

      Principal

      • Mrs. Karen Walters

      Customer Contact

      • Mrs. Karen Walters
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/08/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      BBB unable to locate business
      They are increasing our lot rent an extra 10 dollars just out of thin air and then making us pay an extra 22 dollars for garbage pickup in a few months even though they already told us before hand that it was already included in our lot rent from before a year ago when it was only around ****************************************************************************************** the attached photo. They tell me that I haven't been paying my lot rent in full but refused to accept the fact that it's their responsibility to provide a statement or receipt for what is owed and blame it on the people living on their land that it's their fault for not going out of their way. The owners say it's not their fault that the post office doesn't mail our statements anymore as I haven't got a statement in almost a year. I decided to pay the flat fee of ************************************************************ our mail. Turns out i had a 112 dollar water bill for a few months which i was told is the same amount as a 4 person household. I live alone and am barely home to even use my water. And also not to mention about the previous statements they also increased our lot rent by 20 dollars last year and didn't bother explaining anything as to why just like this coming year they plan on increasing it another 33 dollars , ***************************************************************************************** our lot rent when it was only 400 dollars. Where is all this money going and where is this so called expense report? They had me pay 600 Dollars out of thin air because it was my fault I didn't know what to pay and it was my fault that I didn't go and contact them as if it's not the duty of a consumer to be provided a receipt.

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      dar r

      1 star

      02/02/2024

      I move in to my trailer in late 2023. They promised me a screen door. Still no screen door. They don't follow through.  

      Local BBB

      BBB of Chicago & Northern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.