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          Community Specialists, Inc. has 1 locations, listed below.

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            Business ProfileforCommunity Specialists, Inc.

            Property Management
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 2/1/2004

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Business Details

            BBB File Opened:
            2/15/2000
            Years in Business:
            29
            Business Started:
            8/1/1994
            Business Started Locally:
            8/1/1994
            Accredited Since:
            2/1/2004
            Business Management
            • Mr. Ron L. Hickman
            Contact Information

            Principal

            • Mr. Ron L. Hickman

            Customer Contact

            • Mr. Ron L. Hickman
            Additional Contact Information

            Fax Numbers

            • (312) 337-8957
              Primary Fax

            Industry Tip

            BBB Tip: Property management

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Beth B

            05/08/2023

            Community Spec.. mange my building and they are horrible!!! All was well until they had to manage a riser project and then true colors came out. Full disclosure I was angry - but I pay to live here, they work here. The building manger handled my concerns and complaint by treating me like a piece of dirt! He belittled me, talked down to me and basically told me to go F off, in other words of course - but I got the message. We are now dealing with poor decision again with a carbon monoxide leak - excessive heat int he building and refusal to turn on the **** and as stated below - they cater the several wealthy unit owners and board members, that is it. If I did what he did anywhere, talking to someone the way he did as an employee - I would not only have lost my job but would have faced other repercussions as representative of the organization.

            Community Specialists, Inc. Response

            05/10/2023

            The on-site property manager has previously discussed with ******************** various situations, and she was given information each time in a professional manner to respond to her questions and concerns. The property manager does not know what other information he can provide to respond to ********************. A summary of just a few items the property manager has shared with ******************** are the following: The riser project is being performed by professionals that are permitted by the city for this work. The building has a CO detection system, which recently detected a CO leak. Notices were sent out to everyone in the building about what was going on regarding the CO leak and what caused it. Also, the management office sent out a notice to all residents when everything was repaired and had been retested.The building staff also has a handheld CO detector that is used to do spot checking on floors, which was done while repairs were being completed. The city (fire department) and ******* ************* have already been out to clear the building of any issues regarding the CO leak. The city ordinance sets the requirements for the heating and cooling seasons and this information was provided to ********************. The building complies with this ordinance.

            Local BBB

            BBB of Chicago & Northern Illinois

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