Business ProfileforDeck Tech, Inc.

Deck Teck sales rep ********************* quoted a price for staining our deck,and was happy to hear there were more neighbors interested, we are *** new townhome development. End of July we called to schedule & gave deposit of $596.22,a few days later someone from the office called to schedule the 1st appointment for the powerwash on 8-4-2023, After that we waited for DeckTech or PWS - whatever the real entity is- to call to let us know when they were coming out to stain, -* they called and informed our immediate neighbor so I expected the same protocol. However, on 9-1-2023 they just showed up at our home, unannounced, we were at work luckily a relative was visiting at the time & opened the door then called us to tell us they were there and starting the sand and stain. I left work and my appointment early and arrived just as they finished, questionable work I pointed out right away, areas of cedar not sanded the rough splintery surface was visible- it wasn't like that before, there were wood pieces from the sanding that were not sticking out from the deck- hazardous could poke or cut, the walking surface of the deck had places where the sanding splintered pieces of wood up and it was just sticking out- looks like they tried to shove down and stain over it, places that weren't evenly stained. I pointed out to the *********** said to call the office, which I did immediately. At this point, they never contacted us to let us know they were coming so that I could be home, I left work early to come home to find less than half of a satisfactory job ONLY to be insulted by the person who answered the phone that they don't have to call homeowners for the 2nd appointment. Someone f***lly came out more than a month later after we called multiple times, she walked around and said the office would call. Now 10-20-2023 No calls or attempts to fix, but they want us to pay the balance. NOTE- other neighbor is having issues with their scheduling she got an email for a date and no show.