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Find a Location

Double Good, LP has 1 locations, listed below.

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    Business ProfileforDouble Good, LP

    Fundraising Supplies
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.68/5stars

    Average of 66 Customer Reviews

    Customer Complaints

    47 complaints closed in last 3 years

    11 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/2010

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    The soul of Double Good lies in the mission of creating and sharing joy. Our digitally-native fundraising platform is built on the idea that connecting with supporters should be simple, approachable and effective. Our user experience, coupled with our handcrafted ultra-premium popcorn, empowers organizations to do more of what they love. The funds raised go on to relieve the high costs of education, extra-curricular activities, community engagement, and athletic development. 


    Our social initiatives echo our values and passions. We partner with purposeful organizations to benefit students and athletes facing physical, intellectual, and financial challenges. Our goal is to amplify marginalized voices and push the boundaries of access in academic and athletic activities by contributing experiences, equipment, and educational opportunities to the communities that crave them the most. We strive to level the playing field and enrich the diversity of participants.


    As the leading product-based virtual fundraising solution on the market, Double Good continues to expand its impact across communities nationwide. Our expanding team of creators, thinkers, and problem-solvers is united in our goal of empowering kids, students, and community leaders to do more of what they love.

    Business Details

    Location of This Business
    16W030 83rd St, Burr Ridge, IL 60527-5802
    BBB File Opened:
    10/7/2008
    Years in Business:
    25
    Business Started:
    10/8/1998
    Business Started Locally:
    10/8/1998
    Accredited Since:
    6/1/2010
    Alternate Business Name
    • Third Coast Popcorn Partners LLC
    Business Management
    • Mr. Timothy Heitmann, Owner
    Contact Information

    Customer Contact

    • Beth Lacaeyse, Director of Communications
    Additional Contact Information

    Fax Numbers

    • (630) 593-0001
      Primary Fax

    Customer Complaints

    47 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/02/2024

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    I order from double good fundraiser the flavor its peanut butter chocolate time. I ordered 3 bags. I received the order on 04/02/24 SR2403261807678-3635. I opened the box and there are 3 bags of chi town **** town. I go their website and it was almost impossible to find contact information and when you do chat it all about the fundraiser side of the business when they send you the form so I just had to ****** a phone number. I spoke with an agent and all seemed to be going well. She was sending a replacement order. Then she said it would not go through. She said it was a seasonal flavor in production until 04/04/24. She kept offering me other flavors. I feel like this was a scam and they never had the flavor I ordered in stock. If it was really in stock why did double good send me 3 bags of the wrong product to begin with. And then when I let them know about the issue they could not send me the correct item. If production ends on 04/04 and today is 04/02, I do not understand why they could not fulfill my order replacement or the original order. This is a deceptive business practice and should not be allowed. Please make this right.
    Read More

    Customer Reviews

    66 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Angela J

    2 stars

    04/13/2024

    Prices are higher and product given is reduced from last year. You also have to pay high prices for shipping as well. The school only receives half of the proceeds from the sales and 4 days to do so. This is a headstart for toddlers and parents are struggling to make ends meet yet do not have a problem doing fundraisers. However, this company needs to do better business by lowering their prices and giving longer time frames to for customers to make their sales. As a customer who made purchases for this fundraiser that ended on Friday I am highly disappointed and feel like I got ripped off paying a lot of money for so little 8n return and paying high pricedshipping on top of that. Smaller bags of popcorn for higher prices is not good business.

    Double Good, LP Response

    04/16/2024

    Hi ****** -Thank you for being a returning fundraiser. We love our repeat organizers. And, what a fantastic fundraiser you had this year. You raised $1,888. Incredible! We did not change the size of the bag; we did do new designs. Each bag contains approximately 5 cups of popcorn. However, our flavors do vary in weight depending on the ingredients used. For example, Caramel-Diem weighs more than Butter Believe It because it is enrobed in caramel. Additionally, we have not done a price increase in many years. With the cost of materials we made the decision to increased the price. Good news is this equates to more money for the fundraiser, as 50% goes back to the fundraiser. As you know, the more people who purchase, the bigger return. With our delicious flavors and new ones coming out, there are many options which is why teams, non-profits, and schools of all kinds have had tremendous success selling our popcorn.

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