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          S and J Plumbing has 1 locations, listed below.

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            Business ProfileforS and J Plumbing

            Plumber
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.95/5stars

            Average of 192 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/5/2017

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            S and J Plumbing is a plumbing company that specializes in the following services: water heaters, faucets, garbage disposals, sump pumps, battery backups and generators, showers, laundry sinks, pipe links and sewers. 

            Products & Services

            Toilets, Garbage Disposals, Faucets, Water Heaters, Sump Pumps, Battery Backup Systems, Ejector Pumps, Laundry Sinks, Flood Controls

            Business Details

            BBB File Opened:
            4/17/2017
            Years in Business:
            8
            Business Started:
            2/2/2016
            Business Started Locally:
            2/2/2016
            Business Incorporated:
            2/2/2016
            Accredited Since:
            5/5/2017
            Licensing Information:
            • State of Illinois Plumbing Contractor #055-044164

              City of Chicago Plumbing Contractor #BC209681

              Cook County Plumbing Contractor #057365, #057366, #057367

              State of Illinois Cross Connection Control Device Inspector

            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            25
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours

            Service

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Mr. Joe Fuentes, President-Owner
            Contact Information

            Principal

            • Mr. Joe Fuentes, President-Owner

            Customer Contact

            • Mr. Joe Fuentes, President-Owner
            Additional Contact Information

            Phone Numbers

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/26/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            On 10/12/23 I had a problem with a sewer backup. I called S&J Plumbing. They sent out **** and another plumber. They did not explain the charges to me. They just handed me a tablet to give an electronic signature. They said I needed to pay to drain the pipe, and then for a camera, and then to rod the pipe to remove tree roots. I was charged a total of $2060.30. When I told my HOA, neighbors, friends, and relatives of the cost they all told me I was ripped off and it should have cost less than half of that. This is what it says on a recent Forbes article for the cost of rodding a sewer pipe for tree roots: Sewer Line Repair Prices Tree Roots Removing tree roots from a sewer line costs from $300 to $1,100, in total. Snaking the line costs on the lower end of the scale, while the price of hydro jetting is on the upper end. This matches what I got as estimates from other plumbers online. This plumber did snaking, not hydro jetting, so should have been on the lower side. $300 to snake the drain, maybe another $300 for everything else combined. It took them literally like 3 minutes to drain the water and they charged me $653.08 for a few minutes of work. Then they charged me for the camera which I really didn't even want but they said was necessary. that took them maybe 15 minutes total and they charged me $408.45. I was ripped off and overcharged by $1400. The owner called me today 10/26/23. He asked me why I left a poor review. I explained to him that the rodding should cost around $300 and he said "Yes if that's all they did". I was charged $1048.77 for what he agreed should be $300. That was just for the rodding. The going rate is $300. He tried to BS me and tell me because they had to put a tarp down to keep the floor clean that is why the extra charges. He continued to lie to me about what happened so I hung up. I had thought he called with good intentions to adjust the costs.
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            Customer Reviews

            192 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Paul F

            03/13/2024

            ***** and ***** were professional and did a great job at a fair price. Thanks!

            Local BBB

            BBB of Chicago & Northern Illinois

            BBB Reports On

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