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Find a Location

Repipe Specialists has 1 locations, listed below.

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    Business ProfileforRepipe Specialists

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.4/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/2012

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Repiping of homes and multi-family complexes.

    Products & Services

    Repiping of commercial and residential properties.

    Business Details

    Location of This Business
    Chicago, IL 60618-3038
    BBB File Opened:
    3/4/2009
    Years in Business:
    15
    Business Started:
    11/26/2008
    Business Started Locally:
    11/26/2008
    Business Incorporated:
    11/26/2008
    Accredited Since:
    9/1/2012
    Type of Entity:
    Corporation
    Alternate Business Name
    • Repipe Specialists of Illinois, Inc.
    Business Management
    • Mr. Jeffrey L. Butler, President
    • Ms. Linda Estabrook, Vice President of Operations
    • Ms. Katie Martin, Director of Client Services
    • Suzan Yassine
    Contact Information

    Principal

    • Ms. Linda Estabrook, Vice President of Operations

    Customer Contact

    • Ms. Katie Martin, Director of Client Services
    Additional Contact Information

    Fax Numbers

    • (800) 886-4889
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/27/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Job Id#- ******* Work started- January 22, 2024 Repiping complete- January ***** Not yet completed- Final Inspection and Drywall It has been approximately 5 weeks with no actual date or time when the final inspection and drywall are planned to be completed. When I reach out my requests fall on deaf ears and empty promises. Sales Consultant and Director of Operations have been made aware various times about the open work yet to complete. My children have not been able to sleep in their room due to this.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bev R

    1 star

    10/03/2023

    If could give a minus star I would. Signed a contract with Repipe Specialist on 7/11/2023. Work Order number ******. Put a 10 percent down payment of the job of $1400. Salesperson ************************* scheduled work to be done on 9/13-9/14/23 by a contractor. On the day of the job, the contractor arrived and someone by the name of ** from the ***************** arrived at my house without me knowing. About 30 minutes later, I asked where's the permit. Looking at my contract, ***** circled I should get it, but on the back of the contract, it written on all copies of the contract that the contractor gets it. My husband called ***** and he arrived at my house on 9/13/23 and we proceeded to fill out a "Change Order" form whereby stating that Repipe Specialist would get the permit. The contractor nor Repipe Specialist have NOT filed for a permit to work in my city as of today's date. I have kept in communication with R.S and the contractor throughout this whole process. On 9/20/23 at 758 am, I emailed ***** about getting the permit and on the same day he emailed me back saying "thanks for update and that he will keep me posted. Haven't heard from him since. Terrible company to work with, scammed out my money!! Horrible experience. Do not do business with them. And make sure that anyone coming into house that they have background checks are done on them.

    Local BBB

    BBB of Chicago & Northern Illinois

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