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          Jim Wagner Plumbing, Inc has 1 locations, listed below.

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            Business ProfileforJim Wagner Plumbing, Inc

            Plumber

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Jim Wagner Plumbing is a residential and commercial plumbing and HVAC contractor. HVAC services include air conditioner, furnace, heat pump & boiler installation, maintenance & repair. humidifiers and more. Plumbing services include household plumbing repairs. commercial plumbing repairs, sewer & drain cleaning, sewer repair, sump pump installation & repair, water heater installation & repair and more. 

            Products & Services

            Services available from this company include hydrojetting, backflow installation and certification, drain cleaning, faucet replacement and repair, flood control sewer systems, garbage disposal installation and repair, gas line installation and repair, remodeling and alterations, leak detection and repair, repiping, sewer drain cleaning, sump pump installation and repair, toilet installation and repair, and underground sewer replacement.

            Business Details

            BBB File Opened:
            3/17/2009
            Years in Business:
            17
            Business Started:
            2/1/2007
            Business Started Locally:
            2/1/2007
            Business Incorporated:
            1/23/2008
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            7:00 AM - 5:30 PM
            T:
            7:00 AM - 5:30 PM
            W:
            7:00 AM - 5:30 PM
            Th:
            7:00 AM - 5:30 PM
            F:
            7:00 AM - 5:30 PM
            Sa:
            8:00 AM - 4:30 PM
            Su:
            7:00 AM - 5:30 PM
            Business Management
            • Mr. Jim Wagner, Owner
            Contact Information

            Principal

            • Mr. Jim Wagner, Owner

            Customer Contact

            • Mr. Jim Wagner, Owner
            Additional Contact Information

            Phone Numbers

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/22/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Hired Jim Wagner Plumbing to correct backup problem. They replaced pipe and installed a cleanout. This was completed February 13, 2023. The cost for this was in excess of $6000. On June 18, 2023 experienced a backup again. Called the same plumber. They came and rodded from the cleanout out toward the street. They claimed that the problem was wipes so had to pay because there was no warrantee for previous work. This was at a cost of $670. Flow improved a bit. On June 22, same problem occurred. They claim they would come out for usual fee and extra if emergency visit. The initial work should have taken care of the problem. After all of this work and additional visit Called another plumber and they came out and fixed the problem expeditiously. This plumber analyzed the flow and determined that the problem was between the house and the cleanout. He rodded toward then house and then toward the street and the problem was fixed. The cost was $230. I would like a settlement of be $670 or the $200 for the expense of the second plumber.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ami M

            09/23/2021

            What can I say, alot!!!They have been great to work with, from helping deal with our sewer issues to the quoting process and all the way through to completion of the job. Not happy that we had to have this sewer work done, but so HAPPY that we chose this team to do the work. They did a GREAT job fro start to finish.Thank you to *** for all his work and being the face to face contact. He made this project go smoothly as possible. Thank you to ***** and ********* in the office for being the voice over the phone to help provide help when we needed it. Lastly, Thank you to ***** who had to listen to me vent my frustrations enthusiastically over the phone, before he fix the problem. Thanks for all the hard work, we appreciate ?? it.

            Local BBB

            BBB of Chicago & Northern Illinois

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