BBB Accredited Business Profile

Walgreens

Walgreens

(866) 614-9814

Walgreens

116 years in business
Headquarters
200 Wilmot Rd Ste 2273
Deerfield, IL 60015-4620
Fax Numbers
  • (847) 914-3105
  • (847) 315-4660
  • (847) 964-8531
Additional Phone Numbers
  • (217) 443-0410
  • (847) 914-2500
  • (847) 914-3070
  • (773) 281-8439
  • (847) 940-2500
  • (773) 324-5203
  • (847) 394-0340
  • (773) 978-1988
  • (312) 263-4708
  • (773) 767-5500
  • (773) 327-3308
  • (847) 676-7770
  • (847) 964-8575
  • (847) 964-8571
Additional Email Addresses
  • consumerrelationssupport@walgreens.com
Additional Website Addresses
BBB File Opened: 02/01/1933
Business Started: 01/01/1901
Business Started Locally: 01/01/1901
Business Management
  • Consumer Relations
  • Georgette Gooden
  • Ms. April Kraemer, Customer Relations
  • Ms. April Stricklin
  • Mr. Gregory Wasson, CEO&President
Business Category
  • Pharmacy
  • Perfume
  • Electronic Equipment Dealers
  • General Merchandise
  • Greeting Card Store
  • Health Products
  • Liquor Store
  • Novelties
  • Compounding Pharmacy
  • Sundries
  • Vitamins and Supplements
  • Clinic
  • Retail Photo Finishing

Service Area
We service the following area(s): Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virgin Islands, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Alternate Business Names
  • Walgreen Company
  • Walgreen
  • Walgreen Drug Store
  • Walgreen Home Medical Center
  • Duane Reade
  • Walgreen Co.

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business

A

Government Action

Gov. Action
According to a press release dated August 27, 2013, Missouri Attorney General Chris Koster filed a lawsuit Tuesday against Walgreen Co., accusing the nation's largest pharmacy chain of overcharging customers and using deceptive display advertising and pricing schemes.
Koster filed the suit in Kansas City and announced details at a news conference in St. Louis. The suit seeks an injunction forcing the Chicago-based chain to stop the alle... Read More

Government Action

Gov. Action
According to a press release dated September 20, 2013, An administrator working for the Federal Trade Commission is mailing 7,979 checks averaging $27.42 each to consumers who bought dietary supplements sold by national pharmacy chain Walgreens under its store-brand "Wal-Born" label.

In 2010, Walgreens settled FTC charges that it deceptively advertised that the supplements could effectively prevent colds, fight germs, and boost the immu... Read More

Government Action

A.G. Schneiderman Announces Settlement With Walgreens/Duane Reade For Overcharging Consumers And Misleading Advertising Practices

In a press release dated April 21, 2016 Attorney General Eric T. Schneiderman announced that his office has obtained a settlement with the national drugstore chain Walgreen, Co. and its subsidiary Duane Reade (collectively, “Walgreens”) for overcharging New York consumers and using misleading advertisements. Walgreens h... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Walgreens include:

  • Government action(s) against the business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Walgreens

Walgreens

BBB ACCREDITATION SINCE 02/01/1933

Customer Review Rating:

93%

Composite Score: