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Find a Location

Say Bye Bugs has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Say Bye Bugs

      2045 W Grand Ave Ste B # 91548 Chicago, IL 60612-1577

      BBB Accredited Business

    Business ProfileforSay Bye Bugs

    Pest Control Supplies
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.18/5stars

    Average of 33 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/25/2018

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    SayByeBugs is an online retailer with a collection of bed bug prevention and extermination products. They sell their products based on the size of your home and how serious the infestation is. 

    Products & Services

    Bed Bug Spray, Pest Control Supplies, Safe Ingredients, Pet Safe Product, Natural Ingredients, Sprays, Detergents, Mattress covers, Box spring covers, Pillow covers, Vacuum cleaners

    Business Details

    Location of This Business
    2045 W Grand Ave Ste B # 91548, Chicago, IL 60612-1577
    BBB File Opened:
    7/19/2017
    Years in Business:
    8
    Business Started:
    10/9/2015
    Business Started Locally:
    10/9/2015
    Accredited Since:
    5/25/2018
    Type of Entity:
    Partnership
    Hours of Operation

    Primary

    M:
    5:00 AM - 5:00 PM
    T:
    5:00 AM - 5:00 PM
    W:
    5:00 AM - 5:00 PM
    Th:
    5:00 AM - 5:00 PM
    F:
    5:00 AM - 5:00 PM
    Sa:
    5:00 AM - 5:00 PM
    Su:
    5:00 AM - 5:00 PM
    Business Management
    • Mr. Armando Legin, CEO
    Contact Information

    Principal

    • Mr. Armando Legin, CEO

    Customer Contact

    • Mr. Armando Legin, CEO

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/12/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    Ordered on 1/29. Shipped on 2/3. Between 2/3 and 2/6 item has not moved. I called and was informed that I would see it in 3, I still requested support from above the agent. between 2/6 until now 2/12 I have not had any contact with the company and no email or call on the issue. I still have no product after I was "promised" I would have it in 3 days or less. I reached back out to the company today and was told.. its on the way. its arriving late.. Which is what I was told the first time I called..... and.. "it will be there in less than THREE days.. I PROMISE" But don't worry. I will refund 50% of that product you don't have.. Of course I still had a problem since now I am requesting a full refund, as I have since purchased another product... that arrived in the 2 days that was "promised". Asked to speak to a supervisor.. "they are busy." 10min later and its now 75% off the product I don't have. Asked for a call back from the super when they are not busy... Still paid $40 for a bottle of nothing.
    Read More

    Customer Reviews

    33 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Paul L

    1 star

    03/08/2024

    I dont know where bye bug gets there reviews but they are false results are very misleading. I have bed bugs in one room I have totally drenched the whole room I am on my fourth bottle and still have bedbugs. They advertised that you will be rid of them in a day. Two months later and three and a half months later still have them. False advertising and customer reviews are falsely reported.

    Say Bye Bugs Response

    03/09/2024

    We are sorry you have not gotten the results our customers normally do. You do understand that they are notorious hitchhikers more often than not they are in more than one room...Please email ******************************** and supply email address or name ordered with. We have a 90day money back guarantee without hesitation.

    Local BBB

    BBB of Chicago & Northern Illinois

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