Customer ReviewsforEcoShield Pest Solutions

Scam! SCAM! Scam! Their smooth talking and well mannered sales people will entice you into purchasing a package, they will awe and amaze you with the guarantees. They also will encourage you to sign quickly and that there is no need to look deeply into the contract they are showing you on their iPad screen, All of what they just did was evil. The service does nothing to stop pests from entering your home, their hours are unreasonable, and their rate is criminal. When I tried to cancel my service, they made me pay $300 to CANCEL. Do not, no matter what you do fall for their lies.   

Never look into using this company, you'll regret it. We reached out to this company because we had a terrible fly issue inside our home. The guy on the phone spent so much time repeating himself about what a great deal he was going to give us and kept raving about their services and the deal they were giving and said they would put us down for an appointment to check out our bug issue but prior to I HAD to let them have my credit card on file which I was not comfortable with but they swore up and down they would not charge the card until services were performed at the appointment but we explained that prior to the appointment we would go back to the house one more time to see if the fly issue had gotten better. We messaged the bug guy letting them know not to still come because the fly issue was getting better from the spraying we were doing so not to come. The company still came and performed services which is how they are trying to justify that "we signed and went into the contact" and on top of it, we had family at the house because we weren't there and the bug company sprayed the wrong house, the sprayed the neighbors house and were there for literally like 3 minutes. Then we argued they refund the money but also not to come back because we didn't want them to still come in the first place and the guy was on the phone with me for 10 minutes trying to convince me then to do services as preventative measures and I explained we are not interested at this time and yet they still came back again for a "quarterly" service and charged us again and have ever since argued that we signed into a contract and had services performed so therefore we owe the money and refuse to rectify the situation and have been ******** us ever since for the money that we should never have been charged in the first place. Our bug guy won't answer our calls or messages which I think is very unprofessional and sketchy. Worst experience

Ecoshield is a scam. They send smooth-talking salespeople around and make promises that they then don't fulfill. They have come out four times to spray and I have seen no reduction in ants, spiders and other pests. What's worse, they now want to charge me $200 to cancel the account. When I signed the 24-month contract, the salesman told me that I could cancel anytime without penalty, but that since I was getting a $200 discount on the service they would bill me $200 unless I completed four services. After I paid for four services, I could cancel without an additional payment, he told me. However, when I tried today to cancel, having paid for four sprayings, they told me they were going to bill me the $200. I explained what the salesman said and they apologized for the confusion but said they would still bill me the $200 and, if I did not pay in 90 days, turn the matter over to a collection agency. Ecoshield is more expensive than comparable services, has not done a good job at my house and now they're threatening me with a collection agency. Stay away from Ecoshield.

Very shady business practices. Comes knocking door to door. Offering a discount. Then they go to neighbors and offer them a lower price but tell them not to tell anyone. Then when you go to cancel they up charge you $200 for the so called discount DO NOT USE THEM. I filed a complaint with the BBB. I will be filing legal action against them for shady business practices.

Absolute scam of a company. Don't provide services for anything they tell you is covered when you sign up and when you try and cancel they don't let you and say you need to pay hundreds of dollars. They then told me my next service would be free and the service after that would be 52$ and then they charged me 190$ for the next service. I called to ask and they said they never put in the notes it was a free service and they can't honor that. Don't use this company.

DO NOT DO BUSINESS WITH THIS COMPANY!!!!!!!The salesman completely lied to me offering me a discounted rate for quarterly services. I paid for the initial service, then the office called within one week to schedule another service the following week. I told them I just had the service completed and was told it would be every 3 months. Then he told me the service would cost $100 more than what I was initially offered. I canceled the service over the phone and now I am getting calls constantly that I owe a $200 cancellation fee on the contract.This company is a total bait-and-switch company and even though the local representative lied to my face, their billing department said they would not waive the $200 cancellation charge. STAY AWAY FROM ECOSHIELD!!!!!

I wish there was a zero for the review. This agency did not accomplish what they promised and now are seeking payment for their original discount. How is this possible when the promised issue wasnt resolved after 2 two treatments? Yes they are nice, but read reviews after their job.

They lie about cancelling and mislead about charges. Actually cost more than ortho. Cancelling is a nightmare. Call and get put on hold. Will say call you back, this never happens. if cancel early they go after the $250 supposed discount you received. My account was cancelled by myself. I agreed to pay the $250 on a payment plan. The person I talked to on the phone accepted this. I started paying on Sept 1. $10 a month. Ecoshield changed their minds and now requires $50/mo. Person (*****) I spoke to Sept 17, 2023 continually placed me on hold (5/6 times). Poorly trained is my guess. He read from a script. interrupted me repeatedly. Spoke to himself constantly while trying to get payment to go through. I now owe $190. They will get it in $50 increments. Do not trust these people. They lie/mislead and you can never get through on the phone.

SCAM. Believe the redditors. Believe the one-star reviews on ****** and Yelp. We have reported them to the BBB. We are seeking legal action against this company. Refuse to cancel a service which they peddled to us, preying on new homeowners by knocking on our door within days of moving in. Performed only 1/2 the offered service upon initial visit. Despite offering to perform their services inside and outsider our home, they only worked outside our home. When we asked them to return to complete the service, they made us feel like we were inconveniencing them. They also over-sold their services, assuring us they cover rodent control. After discovering a mouse, when we reached out to them, they said the monthly fee doesn't cover rodent control. Do yourself a favor: do not give this company the time of day. They will charge your credit card until you do as we've done and threaten legal action with a letter from a lawyer. I cannot believe businesses like this are allowed to exist in the 21st century.

I am so disappointed with this service. I have tried to cancelled 3 times, and they continue to try and provide me with what they call a "better solution". Their customer service is horrible and I am always on hold. The third time I had enough as bugs and spiders continue to show up if not more than we have ever had. I even took pictures this time to provide proof. As much as this cost $150 per quarter, I can't believe that they can't even remove spiders. And when they come to provide service, they just show up with a "duster" and walk around the house. I have wasted money on this company. I should have gone with a different service that I did last year. Do not go with this company.